FEATURES

Multiple ways to drive table bookings

Join the ZERO commission reservation system that helps you amplify your online presence and attract more diners.
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Never miss a booking opportunity again

  • Reserve online Reserve online

    Reserve online

  • Website widget Website widget

    Website widget

  • Manage bookings Manage bookings

    Manage bookings

  • No fees No fees

    No fees

Take table bookings 24/7

Customers are making reservations online more than ever

This means it’s vital for you to maximise your presence across multiple channels like your website, Facebook, Instagram, and of course, the world’s leading search engine, Google. You'll also get access to showcase your venue on ResDiary's restaurant discovery app, Dish Cult.

  • Bookings directly through social media
  • Reserve with Google
  • Get listed on Dish Cult
  • Manage multiple channels in one place

 

Create your own booking experience

You can stand out above the competition with a booking button built for your website.

You’ll capture the booking and streamline the process for your customers. All while nurturing your unique brand experience and maximising upsell opportunities. Win-win!

  • Bespoke booking widget
  • Promote events and offers
  • Take card details, deposits, and pre-payments

Take control of table bookings

ResDiary doesn’t just help you capture bookings online, it also brings them all together. 

Your staff and management teams can rest assured of what's happening at the moment and the upcoming reservations you have, thanks to full visibility from a simple and single diary view.

  • Manage all your bookings in one place
  • Share notes and messages with your team
  • W8List for standby reservations
  • Available with iOS and Android app

No fuss, no fees

ResDiary venues pay ZERO commission on table bookings and event sales. 

Our reservation system is designed to help streamline your booking process and reservation management. As well as helping you grow, it was created to make your costs as low and predictable as possible. That's why bookings are free for ResDiary users!

Provide a seamless booking journey

Whether you're switching from pen and paper or another booking system, ResDiary is here to help you fill your reservation diary.

Not only can we help you attract more diners online, but we can also make it even easier to manage bookings when they arrive.

Let ResDiary help your business grow!

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Get more diners with Dish Cult 

Dish Cult is ResDiary's diner-facing booking platform for remarkable hospitality venue recommendations. The app helps your venue to be seen by more people, simplifies the booking process, and even offers rewards to dedicated diners. The best part is, it’s free to showcase your venue on Dish Cult with ResDiary! 

  • 3m Dish Cult diners
    discovering new places to eat online

  • 300K email subscribers in the UK
    receiving great recommendations regularly

  • 270% increased bookings
    for venues showcased on Dish Cult

     

Marketing made easy

As well as its core features for helping you maximise online bookings, ResDiary also offers other ways for you to step up your marketing engine and seriously stand out. You can create, share, and manage promotions and events directly from your ResDiary system. Plus, we're integrated with trusted marketing CRM systems to help you make the most of your marketing efforts.
 
Check out how you can grow your customer base and create targeted campaigns! 

 

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No more missed calls or messy waiting lists

ResDiary doesn’t just handle online reservations, it can take care of your telephone enquiries and your waiting list for bookings too.

Switch on our ResPhone feature to save rushing to the phone or missing calls when you're closed. While W8list™ is an effective waiting list system - balancing waiting and seated diners efficiently; dealing with cancellations, walk-ins, and filling tables when guests leave faster than expected.

Never miss an opportunity to fill your empty tables, just leave it to ResDiary!

 

Systems working together to help you scale

ResDiary is partnered with more than 60 hospitality systems to share vital data and streamline your operations
Acteol CRM makes marketing easy for hospitality businesses with smart segmentation, targeted messaging and automated cross-channel campaigns that bring more guests back to your venue more often.
LEARN MORE
Provide a seamless WI-FI login experience for your customers, that can capture more data with less effort, to simultaneously grow your loyalty database and provide a targeted advertising platform.
LEARN MORE

Saving the sting of commission fees 

Whether you operate a restaurant, bar, hotel, or event space, ResDiary’s subscription model makes it easy for you to forecast your costs and avoid the pain of unpredictable commission fees on bookings. 

 Many of our customers have been able to save hundreds, even thousands of pounds each month with our monthly flat rate. Just ask Maray Restaurant in Liverpool, who discovered they could save over £10,000 per year with ResDiary.

 

Maray Case Study Image in Bow
ResDiary Global Service Overview Sneak Peak
 

Download the full ResDiary overview

Learn why 10,000+ venues around the world choose ResDiary.
Find out how ResDiary, the smart and simple online booking system, can help your hospitality business grow.

Useful resources to support your business

Got a question about ResDiary?

Read through the frequently asked questions below or get in touch.

What is ResDiary?

ResDiary is a hospitality venue reservation and table management software system. Built for hospitality operators by hospitality experts, ResDiary powers over 9000+ hospitality venues across the globe.

We’re built for growing hospitality businesses, so if you are a fine dining restaurant, a bar or cafe, a club or hotel, ResDiary has the tools you need to streamline your venue’s operations. 

Whether you are looking to accept online bookings, become more profitable with turning tables, managing events effortlessly, running promotional campaigns, automate your phone booking, offer vouchers or accept payments online, ResDiary can take care of it all. 

ResDiary offers commission-free bookings. That right! Regardless of where the booking is made, via your website, social media channels, Reserve with Google, or Dish Cult, you won’t pay a commission-fee.

What integrations does ResDiary offer?

ResDiary partners with hundreds of global technologies businesses to help your venue run more efficiently.

If you are looking to integrate your POS, marketing communications, PMS or with complimentary booking partners, we can support your venue's needs.

Check out our existing integrations here.

Looking for something a bit more bespoke?

What is Dish Cult?

Dish Cult is a diner discovery and booking platform, powered by ResDiary. By joining ResDiary every venue will receive their complimentary Dish Cult listing to increase your venues exposure. Showcase the best your venue has to offer by adding text, images, menus, link to your website and social media, and sell gift vouchers directly from your page on Dish Cult.

Reservations made via your Dish Cult listing are automatically synced with ResDiary – you can view all bookings and cancellations in your diary in-real time.

With local editorial teams, Dish Cult is constantly looking for new restaurants, menu items and experiences to share with our diners, so they are plenty of opportunities to be featured in our content.

What is the difference between ResDiary’s plans?

ResDiary offers a range of plans to suit the needs of every venue. ResDiary Express, Pro, Connect and Ultimate offer the same core features as the full ResDiary, with the only difference being the number of bookings per plan.

ResDiary Lite has been designed to support key features required to support your reservation requirements, whereas the full ResDiary does offer greater flexibility to your venue/s needs. The full ResDiary offers:

  • Ability to set up promotions
  • Allows you to take payments
  • Integrates with Pre-orders, SMS, and Events
  • Yield management control (number of bookings/covers per time interval).

 

How is ResDiary different from other reservation and table management systems?

Built for hospitality operators by hospitality experts, ResDiary puts you in control of your venue with a forward-thinking enabler that helps your venue unlock its full potential to be in full swing, while cultivating great customer connections.

ResDiary does not charge a commission on your booking, regardless of where the booking is made - your website, social media channels, Reserve with Google, or via Dish Cult, you won’t pay a commission-fee on any of your bookings.

Who owns my customer's data?

The short answer is it’s you, the venue who is the controller of the data. 

ResDiary is the processor who will carry out processing under instructions of the controller for the purpose of sharing with the venue and analysis. At times, ResDiary may anonymise data to explore booking trends and user behaviour in order to inform product enhancements and communications. This allows us to stay on top of our ever-changing industry and provide you with a solution to fit your venue’s growing needs.

We do recommend you read our Clause 14 in our Terms of Service for further details.

Does ResDiary offer customer support?

Absolutely we do!  Our customers receive dedicated local support from dedicated hospitality tech professionals who are  on hand to support your venues needs.

To connect with your local support team check out our Customer Hub

Is ResDiary available around the world?

Yes, ResDiary operates across 60 countries around the world. With regional teams located in the UK, Australia, New Zealand, Singapore, Indonesia and North America.

See it in action

See how ResDiary brings it all together and how we can help you in managing your busy venue. Let’s do this.

Book a demo