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Frequently Asked Questions

What is ResDiary?

ResDiary is a hospitality venue reservation and table management software system. Built for hospitality operators by hospitality experts, ResDiary powers over 9000+ hospitality venues across the globe.

We’re built for growing hospitality businesses, so if you are a fine dining restaurant, a bar or cafe, a club or hotel, ResDiary has the tools you need to streamline your venue’s operations. 

Whether you are looking to accept online bookings, become more profitable with turning tables, managing events effortlessly, running promotional campaigns, automate your phone booking, offer vouchers or accept payments online, ResDiary can take care of it all. 

ResDiary offers commission-free bookings. That right! Regardless of where the booking is made, via your website, social media channels, Reserve with Google, or Dish Cult, you won’t pay a commission-fee.

What is the difference between ResDiary’s plans?

ResDiary offers a range of plans to suit the needs of every venue. ResDiary Express, Pro, Connect and Ultimate offer the same core features as the full ResDiary, with the only difference being the number of bookings per plan.

ResDiary offers greater flexibility to the needs of your venue(s), including:

  • Ability to set up promotions
  • Allows you to take payments
  • Integrates with Pre-orders, SMS, and Events
  • Yield management control (number of bookings/covers per time interval).

 

How is ResDiary different from other reservation and table management systems?

Built for hospitality operators by hospitality experts, ResDiary puts you in control of your venue with a forward-thinking enabler that helps your venue unlock its full potential to be in full swing, while cultivating great customer connections.

ResDiary does not charge a commission on your booking, regardless of where the booking is made - your website, social media channels, Reserve with Google, or via Dish Cult, you won’t pay a commission-fee on any of your bookings.

Does ResDiary offer customer support?

Absolutely we do!  Our customers receive dedicated local support from dedicated hospitality tech professionals who are  on hand to support your venues needs.

To connect with your local support team check out our Customer Hub