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Restaurant Groups

A Booking and Table Management System Built for Restaurant Groups

Running multiple venues? ResDiary has your back. Manage reservations, events and promotions wherever you are.
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Why your restaurant group needs ResDiary

ResDiary's bookings and table management system is built to be flexible.

ResDiary provides restaurant groups with smart solutions to their specific needs. Whether you run a chain of branded restaurants or a multi-site model with different brands, we can provide white-label booking widgets and emails to help you attract diners.

Our cloud-based platform is packed with features to help you manage bookings across all of your venues, and bring everything together to optimise your operations. Not to mention, we're integrated with more than 60 essential restaurant systems!

Trusted by 10,000+

hospitality venues worldwide

75 million bookings per year

Made through ResDiary's website widgets, Google, social media, and third party booking platforms

255 millions covers per year

Well served with ResDiary supporting restaurants to delight their diners
Restaurant managers

Consolidated booking management for multiple restaurants

Create a cohesive booking journey for all your venues or calibrate it to suit each unique site. 

With ResDiary, you can alter your booking widget to fit your brand's (or brands') specific needs. This applies to any promotions or email campaigns you create in ResDiary too. Need to take table bookings  from multiple platforms? That's also easy, with commission-free reservations on Google, Facebook and Instagram - think how much you could save across all your venues.

  • Customisable website booking widget for your whole group or individual restaurants

  • 0% commission on all bookings - including Google, Instagram, and Facebook

  • Manage multiple booking channels across multiple sites, all in one place with Group Central Reservations - with different access levels for management and other staff
Dish Cult Home on orange Circle (2)

Get your venue featured on Dish Cult 

Dish Cult, powered by ResDiary, is the online booking platform that allows you to highlight your venue and be found online. It features spotlights, guides, and news articles on top dining experiences, and offers real-time availability straight from your table management system. 

Best of all, you can get listed on Dish Cult for free when you join ResDiary! 

Streamline operations with central reservations 

Need to cross-sell, manage multiple locations, or combine customer data?

Our Group Central Reservations tool helps you do just that with easy access to every diary through one single login - and across multiple devices. Tailor the system to take control of your group’s needs - or the needs of every site. You can apply smart rules for controlling bookings based on times, group sizes, and table segments. ResDiary can even look after your deposits and card payments too.

  • Manage volume of bookings by time-slot, covers, and areas
  • Reduce no-shows with automated booking reminders via email or SMS (Silverstreet subscription required for SMS)

  • Securely store card details and accept deposits, or full payments 
  • Cloud-based web-app and available on smart devices for easy access
  • ResPhone: Never miss a booking call 
  • Never miss a walk-in with W8List™
Strategies for Managing, Retaining & Motivating Restaurant Staff
Analytics on on Blue Bow

Drive repeat bookings through customer experience 

Turn one-time diners into loyal customers with ResDiary’s powerful data and marketing tools.

There are many ways you can drive more value from every first-time visit, especially when you can make the most of your booking and sales data. Create personalised campaigns, promote events, or highlight special offers through email campaigns. You can even create and sell gift vouchers through ResDiary that can be used in any of your restaurants.

  • Analytics suite giving you data driven insights - with POS and CRM integrations

  • Create and send targeted email campaigns to customer segments to ensure you're sending the right message

  • Promote special offers and upsells and sell gift vouchers

  • GDPR compliant

Systems working together to help you grow

ResDiary is partnered with more than 60 hospitality systems to share vital data and streamline your operations
A comprehensive hospitality EPoS system provides restaurants, bars & pubs, and hotels with a unified platform to enhance efficiency, streamline processes, and delight their patrons.

 

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Acteol CRM simplifies marketing for hospitality businesses through intelligent segmentation, precise messaging, and automated multi-channel campaigns that encourage guests to return to more frequently.

 

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Offer an effortless WI-FI login experience for your customers, enabling the collection of more data with minimal effort, to simultaneously expand your loyalty database and deliver a targeted advertising platform.

 

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How ResDiary helps every restaurant 

Whether you have one venue or a hundred, ResDiary’s smart, cloud-based tools are designed to help you manage bookings, events, and data from anywhere. Make the switch to ResDiary today and let us help your restaurant grow!

Chefs in restaurant kitchen
Cafe Andaluz - The DRG

Scalable solutions for hospitality venues

ResDiary’s smart tools are designed to help your business run more smoothly and squeeze more value from every booking.

Many of our customers have been able to adapt to new challenges and handle exponential growth with our help. Just like The DRG, a restaurant group that grew its portfolio across 15 years with ResDiary. 

Useful resources to support your business

EBOOK

The Ultimate Guide to Restaurant Booking Systems

Businesses in the hospitality industry have experienced great changes in recent years. Thankfully, whatever your challenges are, the technology is out there to help you!

READ IT NOW
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EBOOK

What is the most essential tech for restaurants?

This guide will provide a comprehensive overview of the various technology systems you can use to make your venue more efficient and profitable - making your life easier in the process. 

Read more
CALCULATOR

Digital diary value calculator

Your paper diary could be holding back your business, and costing you more than you think! See how much you could save by making the switch to a digital booking and table management system.

Try it now!

Book a Free Demo

Request a personalised demo for your venue
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See ResDiary in action to understand how you can:

  • Increase your bookings and revenue with ResDiary 
  • Manage reservations and reduce no-shows 
  • Take reservations from your website, social media, Google, and Dish Cult at 0% booking commission

Each demo is personalised so you see ResDiary addressing your specific needs.

Simply fill out the below form and our team will be in touch.

 

Download the full ResDiary overview

Learn why 10,000+ venues around the world choose ResDiary.

Find out how ResDiary, the smart and simple online booking system, can help your hospitality business grow.

Meet the ResDiary Booking & Table Management System

Got a question about ResDiary?

Read through the frequently asked questions below or get in touch.

What is ResDiary?

ResDiary is a hospitality venue reservation and table management software system. Built for hospitality operators by hospitality experts, ResDiary powers over 9000+ hospitality venues across the globe.

We’re built for growing hospitality businesses, so if you are a fine dining restaurant, a bar or cafe, a club or hotel, ResDiary has the tools you need to streamline your venue’s operations. 

Whether you are looking to accept online bookings, become more profitable with turning tables, managing events effortlessly, running promotional campaigns, automate your phone booking, offer vouchers or accept payments online, ResDiary can take care of it all. 

ResDiary offers commission-free bookings. That right! Regardless of where the booking is made, via your website, social media channels, Reserve with Google, or Dish Cult, you won’t pay a commission-fee.

What integrations does ResDiary offer?

ResDiary partners with hundreds of global technologies businesses to help your venue run more efficiently.

If you are looking to integrate your POS, marketing communications, PMS or with complimentary booking partners, we can support your venue's needs.

Check out our existing integrations here.

Looking for something a bit more bespoke?

What is Dish Cult?

Dish Cult is a diner discovery and booking platform, powered by ResDiary. By joining ResDiary every venue will receive their complimentary Dish Cult listing to increase your venues exposure. Showcase the best your venue has to offer by adding text, images, menus, link to your website and social media, and sell gift vouchers directly from your page on Dish Cult.

Reservations made via your Dish Cult listing are automatically synced with ResDiary – you can view all bookings and cancellations in your diary in-real time.

With local editorial teams, Dish Cult is constantly looking for new restaurants, menu items and experiences to share with our diners, so they are plenty of opportunities to be featured in our content.

What is the difference between ResDiary’s plans?

ResDiary offers a range of plans to suit the needs of every venue. ResDiary Express, Pro, Connect and Ultimate offer the same core features as the full ResDiary, with the only difference being the number of bookings per plan.
ResDiary offers greater flexibility to the needs of your venue(s), including:
  • Ability to set up promotions
  • Allows you to take payments
  • Integrates with Pre-orders, SMS, and Events
  • Yield management control (number of bookings/covers per time interval).

View our pricing options

How is ResDiary different from other reservation and table management systems?

Built for hospitality operators by hospitality experts, ResDiary puts you in control of your venue with a forward-thinking enabler that helps your venue unlock its full potential to be in full swing, while cultivating great customer connections.

ResDiary does not charge a commission on your booking, regardless of where the booking is made - your website, social media channels, Reserve with Google, or via Dish Cult, you won’t pay a commission-fee on any of your bookings.

Who owns my customer's data?

The short answer is it’s you, the venue who is the controller of the data. 

ResDiary is the processor who will carry out processing under instructions of the controller for the purpose of sharing with the venue and analysis. At times, ResDiary may anonymise data to explore booking trends and user behaviour in order to inform product enhancements and communications. This allows us to stay on top of our ever-changing industry and provide you with a solution to fit your venue’s growing needs.

We do recommend you read our Clause 14 in our Terms of Service for further details.

Does ResDiary offer customer support?

Absolutely we do!  Our customers receive dedicated local support from dedicated hospitality tech professionals who are  on hand to support your venues needs.

To connect with your local support team check out our Customer Hub

Is ResDiary available around the world?

Yes, ResDiary operates across 60 countries around the world. With regional teams located in the UK, Australia, New Zealand, Singapore, Indonesia and North America.

See it in action

See how ResDiary brings it all together and how we can help you in managing your busy venue. Let’s do this.

Book a demo