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Cafés

Let your café customers book online, anytime

Attract more customers to your café with ResDiary. Capture online reservations and maximise sales for brunch, lunch, and more.
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Cafe Coffee Shop

Why your café needs ResDiary

ResDiary provides café owners with the tools and support they need to make the most of their space.

Many cafés and coffee shops are now multifunctional spaces, serving tasty brunch and lunch menus, and even evening dining experiences.

ResDiary's powerful restaurant booking and table management system makes it easy for you to showcase your venue and manage table bookings, without it interrupting your day-to-day operations.

So, you can make the most of your space and maximise your revenue with ResDiary!

Trusted by 10,000+

hospitality venues worldwide

75 million bookings per year

Made through ResDiary's website widgets, Google, social media, and third party booking platforms

255 millions covers per year

Well served with ResDiary supporting restaurants to delight their diners

Attract online table bookings

Showcase your café for online reservations and events enquiries.

You can fill more seats in advance with online bookings through ResDiary. Our system makes it easy for you to be seen online where people want to book. Take table bookings through your website, Google, Facebook and Instagram - all without paying any commission fees!

ResDiary also brings all your bookings together automatically, saving you precious time and providing a single place to see everything.

  • Customisable website booking widget for your website
  • Bookings from Google, Facebook and Instagram (all with ZERO commission fees)
  • Events enquiries widget for your website - for large parties or private hire bookings)
  • Manage your bookings from anywhere with our cloud-based app
Cafe Coffee Shop Brunch
Cafe Coffee Shop Interior

A flexible table management solution for cafés

Make the most of your space with segments and smart rules to control bookings.

ResDiary’s intuitive system can take all the stress out of table management. The system allows you to create segments or areas where customers can book, while smart rules give you control and flexibility you need to manage them - based on times, group sizes, and areas.

Handling walk-ins can also be a burden on busy  days like weekend brunches. Thankfully, ResDiary's W8List™ feature can help you ensure you never miss an opportunity to seat a table and make a sale.

  • Smart booking rules for every service - like brunch, lunch, or evening event
  • Avoid no-shows with automated booking reminders via email or SMS* (Silverstreet subscription required for SMS)

  • Saving card details for deposits or processing payments up-front is safely taken care of
  • W8List™ ensures you never miss a walk-in opportunity

Boost your revenue with our marketing tools

Build your database and promote special offers.

ResDiary makes it easier to entice customers and boost sales with its email marketing tools and integrations. Every new booking is an opportunity to grow your marketing database, for whom you can create wonderful custom email campaigns and offers - all directly from ResDiary. 

Make the most of your guest Wi-Fi offering too with integrations to boost your database even further!

  • Create and send promotional emails straight from ResDiary

  • Our marketing tools are GDPR compliant - and you're in full control of your database

  • Pair ResDiary with Wireless Social for the ultimate guest Wi-Fi
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Get a full 360 view of your café success

Make the most of your booking data with our reporting suite.

Keeping track of how things are going in your business can be tricky, especially when you run a busy café. ResDiary’s reporting tools can help you deepen your understanding by bringing together key analysis of booking trends, email campaign performance, and sales (when paired with POS). So you can make data-led decisions on maximising your revenue.

  • Analytics suite giving you data driven insights
  • POS integrations for full visibility of bookings and sales data

Systems working together to help you grow

ResDiary is partnered with more than 60 hospitality systems to share vital data and streamline your operations
A comprehensive hospitality EPoS system provides restaurants, bars & pubs, and hotels with a unified platform to enhance efficiency, streamline processes, and delight their patrons.

 

LEARN MORE
Acteol CRM simplifies marketing for hospitality businesses through intelligent segmentation, precise messaging, and automated multi-channel campaigns that encourage guests to return to more frequently.

 

LEARN MORE
Offer an effortless WI-FI login experience for your customers, enabling the collection of more data with minimal effort, to simultaneously expand your loyalty database and deliver a targeted advertising platform.

 

LEARN MORE

Useful resources to support your business

EBOOK

The Ultimate Guide to Restaurant Booking Systems

Businesses in the hospitality industry have experienced great changes in recent years. Thankfully, whatever your challenges are, the technology is out there to help you!

READ IT NOW
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BLOG

Cafe Marketing Strategies: 7 Tips to Maximise Revenue in 2024

Whether it is reaching out to the local community through in-person marketing, or the greater area through social media platforms, a well-thought-out coffee shop marketing strategy can determine your business's level of success.

Read more
BLOG

How to Run a Café: Tips & Strategies for Success

We have assembled the ultimate guide to running a café, with management tips and strategies covering everything from setting up a new café, running an established business and navigating a café out of a downturn.

Read more

Book a Free Demo

Request a personalised demo for your venue
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See ResDiary in action to understand how you can:

  • Increase your bookings and revenue with ResDiary 
  • Manage reservations and reduce no-shows 
  • Take reservations from your website, social media, Google, and Dish Cult at 0% booking commission

Each demo is personalised so you see ResDiary addressing your specific needs.

Simply fill out the below form and our team will be in touch.

 

Download the full ResDiary overview

Learn why 10,000+ venues around the world choose ResDiary.

Find out how ResDiary, the smart and simple online booking system, can help your hospitality business grow.

Meet the ResDiary Booking & Table Management System

Got a question about ResDiary?

Read through the frequently asked questions below or get in touch.

What is ResDiary?

ResDiary is a hospitality venue reservation and table management software system. Built for hospitality operators by hospitality experts, ResDiary powers over 9000+ hospitality venues across the globe.

We’re built for growing hospitality businesses, so if you are a fine dining restaurant, a bar or cafe, a club or hotel, ResDiary has the tools you need to streamline your venue’s operations. 

Whether you are looking to accept online bookings, become more profitable with turning tables, managing events effortlessly, running promotional campaigns, automate your phone booking, offer vouchers or accept payments online, ResDiary can take care of it all. 

ResDiary offers commission-free bookings. That right! Regardless of where the booking is made, via your website, social media channels, Reserve with Google, or Dish Cult, you won’t pay a commission-fee.

What integrations does ResDiary offer?

ResDiary partners with hundreds of global technologies businesses to help your venue run more efficiently.

If you are looking to integrate your POS, marketing communications, PMS or with complimentary booking partners, we can support your venue's needs.

Check out our existing integrations here.

Looking for something a bit more bespoke?

What is Dish Cult?

Dish Cult is a diner discovery and booking platform, powered by ResDiary. By joining ResDiary every venue will receive their complimentary Dish Cult listing to increase your venues exposure. Showcase the best your venue has to offer by adding text, images, menus, link to your website and social media, and sell gift vouchers directly from your page on Dish Cult.

Reservations made via your Dish Cult listing are automatically synced with ResDiary – you can view all bookings and cancellations in your diary in-real time.

With local editorial teams, Dish Cult is constantly looking for new restaurants, menu items and experiences to share with our diners, so they are plenty of opportunities to be featured in our content.

What is the difference between ResDiary’s plans?

Ultimate offer the same core features as the full ResDiary, with the only difference being the number of bookings per plan.
 
ResDiary offers greater flexibility to the needs of your venue(s), including:
  • Ability to set up promotions
  • Allows you to take payments
  • Integrates with Pre-orders, SMS, and Events
  • Yield management control (number of bookings/covers per time interval).

View our pricing options

How is ResDiary different from other reservation and table management systems?

Built for hospitality operators by hospitality experts, ResDiary puts you in control of your venue with a forward-thinking enabler that helps your venue unlock its full potential to be in full swing, while cultivating great customer connections.

ResDiary does not charge a commission on your booking, regardless of where the booking is made - your website, social media channels, Reserve with Google, or via Dish Cult, you won’t pay a commission-fee on any of your bookings.

Who owns my customer's data?

The short answer is it’s you, the venue who is the controller of the data. 

ResDiary is the processor who will carry out processing under instructions of the controller for the purpose of sharing with the venue and analysis. At times, ResDiary may anonymise data to explore booking trends and user behaviour in order to inform product enhancements and communications. This allows us to stay on top of our ever-changing industry and provide you with a solution to fit your venue’s growing needs.

We do recommend you read our Clause 14 in our Terms of Service for further details.

Does ResDiary offer customer support?

Absolutely we do!  Our customers receive dedicated local support from dedicated hospitality tech professionals who are  on hand to support your venues needs.

To connect with your local support team check out our Customer Hub

Is ResDiary available around the world?

Yes, ResDiary operates across 60 countries around the world. With regional teams located in the UK, Australia, New Zealand, Singapore, Indonesia and North America.

See it in action

See how ResDiary brings it all together and how we can help you in managing your busy venue. Let’s do this.

Book a demo