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Effortless Table Booking Management for Hotels

Elevate your guest experience, optimise space, and boost food and beverage sales.
Photo of hotel female receptionist welcoming two happy female guests
Hotel reception

Why your hotel needs ResDiary

Connect ResDiary’s booking and table management system with your hotel’s PMS.

Guest experience is everything whether you operate an independent hotel or a hotel group. That's why ResDiary works with PMS systems to create seamless workflows between where your guests are staying and areas where you want them to enjoy their time - your bar, restaurant, and events spaces.

With ResDiary, you can make the most of your space to ensure your food and beverage sales play a prominent role in your profitability!

Trusted by 10,000+

hospitality venues worldwide

75 million bookings per year

Made through ResDiary's website widgets, Google, social media, and third party booking platforms

255 millions covers per year

Well served with ResDiary supporting restaurants to delight their diners
Hotel restaurant

Ramp up your hotel restaurant reservations 

With ResDiary’s online reservation tools, you can accept table bookings directly from your website, social media, email, or third-party platforms - all free of commission fees.

Customise booking widgets for hotel and non-hotel guests, personalise guest communications, and ensure every diner’s journey is as seamless and enjoyable as your hotel stay.  

  • Customisable website booking widget, with the option of additional widgets for different parts of your venue

  • Events enquiries widget for your website 
  • Take table bookings from Google, Facebook and Instagram without paying a booking fee

  • Create and promote special events to your database with ResDiary's email marketing tools and third-party integrations
  • Access your diary from anywhere, anytime 

Maximise your space and streamline workflows

Streamline your dining and event spaces with ResDiary's table management system.

From restaurant table bookings to large event reservations, ResDiary gives you full control and flexibility for your food and drink experiences. Our events management tool lets hotels take large party bookings online, manage inquiries, and track bookings in real-time - so your staff always know exactly what is coming up and how to prepare.  

  • Create segments in your diary for different areas - such as snacks at the bar, a-la-carte dining in your restaurant, or events spaces

  • Manage everything from table bookings to events in one simple, cloud-based solution
  • Automated booking reminders and confirmations via email or SMS (Silverstreet subscription required for SMS)
Hotel garden

Make data-driven decisions

Make the most of your data and drive your strategy with help from our reporting suite.

ResDiary’s reporting tools can help you deepen your understanding by bringing together key analysis of booking trends, email campaign performance, and food and beverage sales (when paired with POS). Our system also pairs with PMS systems to ensure you get full visibility and insights into your business. So, you can make data-led decisions on delighting your guests and attracting more diners!

  • Analytics suite giving you data driven insights
  • POS integrations for full visibility of bookings and sales data
Analytics on on Blue Bow

Trusted by 10,000+

hospitality venues worldwide

The Guestline and Resdiary integration is a two-way integration, which allows the systems to transfer information, allowing bookings to be created, edited, and cancelled from within the  platform. 

 

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Hospitality groups and independent hotels alike are committed to driving direct revenue and delighting guests. Revinate’s solutions deliver on increasing profitability from day one.

 

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Switching to Online Reservations: Barnsdale Lodge Hotel

“We had a few online reservation systems on the table and ResDiary came up top through a combination of functionality and affordability."

At just over 250 years old, the Barnsdale Lodge Hotel focuses on traditional hospitality with a modern twist. They needed a smarter solution to manage their bookings and capture vital data that would support their marketing.

Barsndale Lodge

Useful resources to support your business

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The Ultimate Guide to Restaurant Booking Systems

Businesses in the hospitality industry have experienced great changes in recent years. Thankfully, whatever your challenges are, the technology is out there to help you!

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Boost restaurant efficiency with PMS-integrated booking system

If you run a hotel or venue with accommodation and a restaurant, combining a property management system (PMS) and restaurant booking system or table management system (TMS) can make your life a whole lot easier, your business a whole lot better and your guests a whole lot happier.

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EBOOK

The 7 Areas You Need to Focus on to Optimise Operations

As a hospitality business owner or operator, you’re always looking for ways to make your business run more smoothly. Explore the best methods for streamlining your venue in these areas, and how table management software can help.

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Book a Free Demo

Request a personalised demo for your venue
book-a-demo
See ResDiary in action to understand how you can:

  • Increase your bookings and revenue with ResDiary 
  • Manage reservations and reduce no-shows 
  • Take reservations from your website, social media, Google, and Dish Cult at 0% booking commission

Each demo is personalised so you see ResDiary addressing your specific needs.

Simply fill out the below form and our team will be in touch.

 

Download the full ResDiary overview

Learn why 10,000+ venues around the world choose ResDiary.

Find out how ResDiary, the smart and simple online booking system, can help your hospitality business grow.

Meet the ResDiary Booking & Table Management System

Got a question about ResDiary?

Read through the frequently asked questions below or get in touch.

What is ResDiary?

ResDiary is a hospitality venue reservation and table management software system. Built for hospitality operators by hospitality experts, ResDiary powers over 9000+ hospitality venues across the globe.

We’re built for growing hospitality businesses, so if you are a fine dining restaurant, a bar or cafe, a club or hotel, ResDiary has the tools you need to streamline your venue’s operations. 

Whether you are looking to accept online bookings, become more profitable with turning tables, managing events effortlessly, running promotional campaigns, automate your phone booking, offer vouchers or accept payments online, ResDiary can take care of it all. 

ResDiary offers commission-free bookings. That right! Regardless of where the booking is made, via your website, social media channels, Reserve with Google, or Dish Cult, you won’t pay a commission-fee.

What integrations does ResDiary offer?

ResDiary partners with hundreds of global technologies businesses to help your venue run more efficiently.

If you are looking to integrate your POS, marketing communications, PMS or with complimentary booking partners, we can support your venue's needs.

Check out our existing integrations here.

Looking for something a bit more bespoke?

What is Dish Cult?

Dish Cult is a diner discovery and booking platform, powered by ResDiary. By joining ResDiary every venue will receive their complimentary Dish Cult listing to increase your venues exposure. Showcase the best your venue has to offer by adding text, images, menus, link to your website and social media, and sell gift vouchers directly from your page on Dish Cult.

Reservations made via your Dish Cult listing are automatically synced with ResDiary – you can view all bookings and cancellations in your diary in-real time.

With local editorial teams, Dish Cult is constantly looking for new restaurants, menu items and experiences to share with our diners, so they are plenty of opportunities to be featured in our content.

What is the difference between ResDiary’s plans?

ResDiary offers a range of plans to suit the needs of every venue. ResDiary Express, Pro, Connect and Ultimate offer the same core features as the full ResDiary, with the only difference being the number of bookings per plan.
 
ResDiary offers greater flexibility to the needs of your venue(s), including:
  • Ability to set up promotions
  • Allows you to take payments
  • Integrates with Pre-orders, SMS, and Events
  • Yield management control (number of bookings/covers per time interval).

View our pricing options

 

How is ResDiary different from other reservation and table management systems?

Built for hospitality operators by hospitality experts, ResDiary puts you in control of your venue with a forward-thinking enabler that helps your venue unlock its full potential to be in full swing, while cultivating great customer connections.

ResDiary does not charge a commission on your booking, regardless of where the booking is made - your website, social media channels, Reserve with Google, or via Dish Cult, you won’t pay a commission-fee on any of your bookings.

Who owns my customer's data?

The short answer is it’s you, the venue who is the controller of the data. 

ResDiary is the processor who will carry out processing under instructions of the controller for the purpose of sharing with the venue and analysis. At times, ResDiary may anonymise data to explore booking trends and user behaviour in order to inform product enhancements and communications. This allows us to stay on top of our ever-changing industry and provide you with a solution to fit your venue’s growing needs.

We do recommend you read our Clause 14 in our Terms of Service for further details.

Does ResDiary offer customer support?

Absolutely we do!  Our customers receive dedicated local support from dedicated hospitality tech professionals who are  on hand to support your venues needs.

To connect with your local support team check out our Customer Hub

Is ResDiary available around the world?

Yes, ResDiary operates across 60 countries around the world. With regional teams located in the UK, Australia, New Zealand, Singapore, Indonesia and North America.

See it in action

See how ResDiary brings it all together and how we can help you in managing your busy venue. Let’s do this.

Book a demo