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ResDiary for Hotels

Create a great dining experience for your Hotel guests with ResDiary's simple and powerful restaurant booking system.
Photo of hotel female receptionist welcoming two happy female guests
Guy and a pizza oven

Why your hotel needs ResDiary

Happy guests make for a thriving and successful hotel business, and we know that dining can play an important role in creating an experience to remember for your customers.

ResDiary helps you attract more reservations 24/7 with our online booking functionality for dining and events. We can also help streamline the busywork in your hotel, freeing up your staff to do what they do best: providing excellent service.

Online reservations 

ResDiary’s online reservation tools allow you to take restaurant bookings from your website, social media, email, or third party sites like Reserve with Google, Facebook, Instagram, and Dish Cult.

Create different booking widgets for hotel guests and other customers, customise your guest communications, and ensure every diner’s booking journey is flawless from start to finish.

Best of all, there’s ZERO commission to pay on ResDiary bookings.

Couple using smartphone to make a restaurant booking
ResDiary Table Management View

Smarter table management 

Optimise your operations and make the most of every service with our smart table management system features.

You'll have full control and the flexibility you need to set booking rules for your dining space and for different services or events.

Make it a party 

ResDiary’s events management feature allows businesses like yours to take large party bookings online, and to reply, track, and manage them. Never overbook or underbook a space, with real-time updates and availability.

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Restaurant staff member using epos behind bar

Integrated systems 

With a multi-faceted business like your hotel, integrations can help everything run smoothly and more efficiently.

Whether it’s linking with your property management system, your EPOS, or a data integration tool, we have many partnerships that will help across all areas of your business. 

Access anywhere 

Never in the same spot for more than a minute? ResDiary’s cloud-based system is for you.

Access the full system anywhere with an internet connection while our iPad app syncs with your main ResDiary platform automatically. No wi-fi? Connect seven iPads via bluetooth to create a temporary network throughout your venue. 

Restaurant staff member using using tablet next to table
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Harness your data 

Do hotel guests or outside diners spend more? How many guests return regularly? If you want answers to questions like these, our in-depth reporting can help.

Track guest behaviours, see trends, and drill down into the data with our analytics and CRM capabilities. Then use the information to create smart campaigns and maximise your operations. 

What is Dish Cult?

Dish Cult is ResDiary's diner-facing booking platform for remarkable restaurant recommendations, with over 2.8m users and 300k email subscribers in the UK.

The desktop and mobile app puts your restaurant in front of more dedicated diners and simplifies the booking process.

Your hotel could also benefit further by showcasing your dining events and special promotions!

Dish Cult website Glasgow city restaurant search screen
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What is in it for you?

  • Increase exposure by reaching more diners through Dish Cult and other channel partners
  • Accept real-time online bookings from your website, Facebook and Instagram accounts and Reserve with Google, all commission-free.
  • Manage bookings on the go and turn tables faster
  • No cap on the number of users; all authorised employees can access the system
  • Protect your venue from no-shows by accepting credit card deposits
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Case studies

Book a Free Demo

Request a personalised demo for your venue
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See ResDiary in action to understand how you can:

  • Increase your bookings and revenue with ResDiary 
  • Manage reservations and reduce no-shows 
  • Take reservations from your website, social media, Google, and Dish Cult at 0% booking commission

Each demo is personalised so you see ResDiary addressing your specific needs.

Simply fill out the below form and our team will be in touch.

 

Download the full ResDiary overview

Learn why 10,000+ venues around the world choose ResDiary.

Find out how ResDiary, the smart and simple online booking system, can help your hospitality business grow.

Meet the ResDiary Booking & Table Management System

Got a question about ResDiary?

Read through the frequently asked questions below or get in touch.

What is ResDiary?

ResDiary is a hospitality venue reservation and table management software system. Built for hospitality operators by hospitality experts, ResDiary powers over 9000+ hospitality venues across the globe.

We’re built for growing hospitality businesses, so if you are a fine dining restaurant, a bar or cafe, a club or hotel, ResDiary has the tools you need to streamline your venue’s operations. 

Whether you are looking to accept online bookings, become more profitable with turning tables, managing events effortlessly, running promotional campaigns, automate your phone booking, offer vouchers or accept payments online, ResDiary can take care of it all. 

ResDiary offers commission-free bookings. That right! Regardless of where the booking is made, via your website, social media channels, Reserve with Google, or Dish Cult, you won’t pay a commission-fee.

What integrations does ResDiary offer?

ResDiary partners with hundreds of global technologies businesses to help your venue run more efficiently.

If you are looking to integrate your POS, marketing communications, PMS or with complimentary booking partners, we can support your venue's needs.

Check out our existing integrations here.

Looking for something a bit more bespoke?

What is Dish Cult?

Dish Cult is a diner discovery and booking platform, powered by ResDiary. By joining ResDiary every venue will receive their complimentary Dish Cult listing to increase your venues exposure. Showcase the best your venue has to offer by adding text, images, menus, link to your website and social media, and sell gift vouchers directly from your page on Dish Cult.

Reservations made via your Dish Cult listing are automatically synced with ResDiary – you can view all bookings and cancellations in your diary in-real time.

With local editorial teams, Dish Cult is constantly looking for new restaurants, menu items and experiences to share with our diners, so they are plenty of opportunities to be featured in our content.

What is the difference between ResDiary’s plans?

ResDiary offers a range of plans to suit the needs of every venue. ResDiary Express, Pro, Connect and Ultimate offer the same core features as the full ResDiary, with the only difference being the number of bookings per plan.
 
ResDiary offers greater flexibility to the needs of your venue(s), including:
  • Ability to set up promotions
  • Allows you to take payments
  • Integrates with Pre-orders, SMS, and Events
  • Yield management control (number of bookings/covers per time interval).

View our pricing options

 

How is ResDiary different from other reservation and table management systems?

Built for hospitality operators by hospitality experts, ResDiary puts you in control of your venue with a forward-thinking enabler that helps your venue unlock its full potential to be in full swing, while cultivating great customer connections.

ResDiary does not charge a commission on your booking, regardless of where the booking is made - your website, social media channels, Reserve with Google, or via Dish Cult, you won’t pay a commission-fee on any of your bookings.

Who owns my customer's data?

The short answer is it’s you, the venue who is the controller of the data. 

ResDiary is the processor who will carry out processing under instructions of the controller for the purpose of sharing with the venue and analysis. At times, ResDiary may anonymise data to explore booking trends and user behaviour in order to inform product enhancements and communications. This allows us to stay on top of our ever-changing industry and provide you with a solution to fit your venue’s growing needs.

We do recommend you read our Clause 14 in our Terms of Service for further details.

Does ResDiary offer customer support?

Absolutely we do!  Our customers receive dedicated local support from dedicated hospitality tech professionals who are  on hand to support your venues needs.

To connect with your local support team check out our Customer Hub

Is ResDiary available around the world?

Yes, ResDiary operates across 60 countries around the world. With regional teams located in the UK, Australia, New Zealand, Singapore, Indonesia and North America.

See it in action

See how ResDiary brings it all together and how we can help you in managing your busy venue. Let’s do this.

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