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Your perfect TheFork alternative

ResDiary vs. TheFork

Choosing the best restaurant reservation system for your business means you can attract diners, maximise bookings, and boost revenue with ease.

TheFork Alternative: ResDiary Booking System

ResDiary is a trusted TheFork alternative with custom features to attract and manage more diners

 

It can be hard to find the best restaurant reservation system for you. But we like to make life easy for restaurants operators, so we've made it as simple as possible.

Compare the features of each system, discover which are most important to your business, and see who can deliver the most of these. 

Disclaimer: TheFork is primarily available in the United Kingdom and European markets. It is not available in Asia-Pacific markets.

 

ResDiary TheFork
Online Reservations
Commission-Free Bookings
Free Booking with Meta and Google
Diner Discovery App
Venue Promotion and Marketing
Enquiry Management
Table Management
EPOS and Other Integrations
Pre-Payments, Deposits and Booking Reminders
Branded Widget and Messaging
Custom Rules
Reporting and Analysis
Queue/Waitlist Management
Pre-Orders
Automated Phone Booking
Cross-Sell Feature

Find the best restaurant reservation system for you with our Booking System Comparison Guide


There are lots of systems to choose from, but it's crucial to find the one that is best suited to support your restaurant mission and needs.

To help you make the right decision, we've broken down the most important features and functionalities of ResDiary and TheFork alternative providers, such as OpenTable, SevenRooms, and Dojo Booking System.

 
ResDiary Booking System Comparison Guide

ResDiary vs. TheFork

  • Marketing Tools Marketing Tools

    Marketing Tools

  • 0% Commission on Bookings 0% Commission on Bookings

    0% Commission on Bookings

  • Waitlist and Events Waitlist and Events

    Waitlist and Events

  • Integrations Integrations

    Integrations

ResDiary

ResDiary has a complementary in-built email and SMS marketing solution, so you can create and send promotional marketing campaigns, straight from your booking system. Using booking and customer data, you can segment your audience and send more personalised and effective messaging. You can also integrate your ResDiary platform with Acteol CRM for even more advanced email marketing functionalities. 

ResDiary integrates with Facebook, Instagram and Google to improve your marketing efforts and provide a simple booking widget straight on your profile or listing, for quick conversion of prospective diners to customers. Plus, you can also integrate with diner discovery platforms like DesignMyNight, to extend your marketing reach to their 3.9 million monthly users.

 

TheFork


TheFork offers built-in email marketing capabilities through its TheFork Manager platform, particularly within its Enterprise plan. This enables restaurants to create and send customised email campaigns directly to their guests, facilitating communication about new menus, special offers, and events. It's important to note that the customisation of email communications is available only for Pro / Pro+ plans and for bookings entered manually or coming via the restaurant's widget.

ResDiary


With ResDiary, you get the benefit of absolutely no fees or commission on your bookings. Whether those bookings come in via your website, your social media profiles, or through Google, there is absolutely no commission for you to pay -so all the profit stays with you.

TheFork


Reservations made through the users website, Instagram, or Facebook using TheFork's booking widgets are commission-free. However, reservations made through TheFork, Tripadvisor, or partner platforms incur a commission fee. The exact percentage is based on the subscription plan and average bill per customer.

ResDiary

  • Waitlist: ResDiary's W8List™ allows you to identify customers waiting for a table, filter the waiting list by table size, and alert customers when their table is ready. So, you can give diners accurate waiting times based on booking data and your reservation diary. 

  • Event Management: ResDiary's event management feature offers users a single system to handle all events, enquiries, bookings, and pre-orders. Plus, with ResDiary’s promotions feature, you can add special offers and events straight to your booking widget, promoting them to potential diners and making them easy to book.

TheFork

  • Waitlist: The Waiting List feature is available to restaurants subscribed to TheFork Manager's Pro or Pro+ plans.

  • Event Management: TheFork does not offer an event management feature.
ResDiary

ResDiary boasts over 70 tech integrations, collaborating with various technologies and businesses to enhance guest experiences and streamline venue operations. Key integrations include Stripe, Google, Access EPOS, DesignMyNight, Acteol CRM, Wireless Social, and more. 

View a full list of ResDiary's integrations here.  

 

TheFork


TheFork Manager offers a variety of integrations designed to streamline restaurant operations and enhance the dining experience.

Disclaimer: Please note that all information provided is accurate at the time of publishing. We do not hold any responsibility for any changes that may occur. It is recommended to verify the information before taking making your decision.

TheFork Case Study
CASE STUDY

Switching from TheFork to ResDiary: Easier, More Features, Commission-Free


When you're weighing up ResDiary as a TheFork alternative, who better to hear from than a restaurant operator who has used both?

Listen to the co-founder of these two thriving Italian restaurants discuss their transition between systems and how “ResDiary is a lot easier to use than TheFork."

Plus, discover just how seamless switching systems can be: “It was smooth. Really good. The training was excellent and the support team is amazing."

OVERVIEW

TheFork


TheFork facilitates online restaurant reservations and fosters connections between restaurants and diners.

It enables users to search for restaurants, read reviews, and make online reservations, while offering restaurant managers various tools and services to help them manage bookings. Their platform features a free customised page on TheFork, a personalised customer experience, credit card guarantee, digital floor plans, and their own loyalty program.

OVERVIEW

ResDiary


Established in 2004, ResDiary is a commission-free, flat-rate, online reservation platform, crafted to assist hospitality operators in maximising their bookings and ensuring seamless service. ResDiary is trusted by 10,000 venues globally, including restaurants, pubs and clubs, cafes, and hotels.

ResDiary venues can enhance their online visibility and attract more loyal diners, all while incurring ZERO commission on reservations. Additionally, venues benefit from our top-tier table management software, which helps minimise no-shows and extract more value from each service.

ResDiary also empowers you with features to streamline your waitlist, payments, deposits, vouchers, pre-orders, events, and CRM.