ResDiary vs SevenRooms

Are you looking for an alternative Restaurant Reservation System to SevenRooms?

Which Restaurant Reservation System is right for you?

Choosing an online reservation system can be pretty overwhelming. To help you in your research, we have broken down the key differences between the most important features and functionalities for you.

Learn more about how moving to ResDiary from SevenRooms can benefit your venue

Fill in your details below and a team member will be in touch to book in a personalised demo for you.

ResDiary vs. SevenRooms: Head-to-Head Comparison

Top Features ResDiary SevenRooms
No Fees/ Commission
Diner Discovery App
No Fees/ Commission
Free booking with reserve with Meta and Google
Automated Phone Booking
Table Management
Custom Rules
Waitlist Management
Deposits & Booking Reminders
Branded Widget and Messaging
Reporting and Analysis
EPOS Integration
 

Compare ResDiary

Download our guide to compare reservation systems

Choosing an online reservation system can be pretty overwhelming. To help you in your research, we've broken down the most important features and functionalities and the key differences between ResDiary and alternative providers, like OpenTable, SevenRooms, and The Fork.

Compare ResDiary Preview-2

ResDiary's Key Features

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0% Commission

No commission for bookings from your website, social media, Google, and Dish Cult.

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Reduce no-shows

Maximise reservations and reduce no shows at peak times

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Over 60+ Integrations

ResDiary integrates with a range of tools to help grow your business

ResDiary Overview

Founded in 2004 and trusted by over 9,000+ venues worldwide, ResDiary is an innovative and reliable restaurant reservation and table management platform that supports restaurants, bars, cafes, bistros, hotels, pubs and clubs in meeting and exceeding the expectations of their guests.

Built for professionals within the hospitality industry that are looking to move beyond traditional booking and management systems, ResDiary takes booking and table management one step further to provide guests with a modern and positive experience.

ResDiary offers a wide range of features, including table management and optimisation, waitlist management, marketing and customisable booking tools, all of which will be covered later in more depth.

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SevenRooms Overview

In 2011, SevenRooms was established to address a challenge prevalent in the restaurant industry - the limited access and ownership of guest data. Since then, the platform has been catering to the needs of hospitality operators, ranging from independent restaurant owners to global hospitality groups. SevenRooms strives to help these businesses boost their revenue and establish long-lasting relationships with their customers by creating loyal guests.

SevenRooms offers a wide range of features, including but not limited to automatic guest feedback, email marketing tools, commission-free orders and reservations, personalised services and waitlist management.

What is important to restaurant
management teams?

The right platform can help you manage your restaurant tables, attract more customers, and increase your profits. Let's explore the difference between ResDiary and SevenRooms.

Marketing Tools

ResDiary users are provided with a free, built-in, email marketing solution, allowing you to easily manage your customer database, and SMSes and track results. This will optimise your restaurant's yield and reduce the need for external marketing support. The integration of ResDiary also provides you with access to Dish Cult, ResDiary's diner-facing booking platform for remarkable restaurant recommendations. 

Further, ResDiary's marketing tool provides you with access to over 30 detailed reports, whether it be booking, marketing or revenue reports.

SevenRooms' email marketing feature allows you to fully engage with your guests with entirely customisable HTML or plain text email template designs. Further, with SevenRooms, you are able to see the performance of your restaurant's marketing in metrics that are important to you, compared to the traditional email service provider, where it is nearly impossible to see such metrics. SevenRooms also allows you to segment your audience, allowing you to send emails to your entire database or just to specific peoples.

0% Commission On Booking

With ResDiary, you don't need to pay any booking commission from their apps or sites, allowing you to save on booking expenses. By integrating ResDiary with your restaurant's Facebook and Instagram pages, you can connect it to your Dish Cult listing, ResDiary's exclusive diner-facing platform, to simplify booking processes for both your restaurant as well as your customers.

Much like ResDiary, SevenRooms also does not charge users commission on bookings and orders. This allows SevenRooms users to save on overall expenses, increasing profitability and revenue.

Online Waitlist and Event Management

With ResDiary's W8List, you can identify customers that are waiting for a table at your restaurant, filter the waiting list according to table size and alert customers when the table is ready. This feature guarantees that your restaurant's tables will never be double-booked, seating guests promptly to enhance overall customer service as well as ensuring that every walk-in customer takes advantage of the opportunity to be seated. This alleviates the issue of guessing and quoting inaccurate wait times.

ResDiary's event management feature provides users with one central system that handles all events, enquiries, bookings and pre-orders. This allows you to take, track and manage large-party bookings online, as well as forecasting expected spend, send automated confirmation emails and monitor enquiry status and filter different events, whether it be private or corporate, with ease.

SevenRooms' waitlist features allow guests to join the waitlist to your restaurant via Google or your restaurant website, to avoid long lines and crowded host stands whilst also sending automated SMS messages, alerting diners when their tables are ready.

SevenRooms' 360-degree guest profiles collect a wide range of customer data and guest preferences, including allergies, dietary preferences and order history, allowing restaurants to provide personalised services to guests. Further, with the ability to tag guests with customisable guest tags on profiles, employees are able to easily identify different customers (regulars, first-timers, etc.).

Integration

ResDiary has over 60+ tech integrations, working with technologies and businesses not only to help you drive meaningful guest experiences but also to help run your venue more efficiently. Some key integrations include Stripe, Google, Oracle Hospitality, Bepoz and more.

View a full list of ResDiary's integrations here.

SevenRooms has over 100+ integrations to help your business and streamline operations. Some key integrations include Google, Zomato, Tripadvisor, Stripe and DoorDash Drive.

 

Pricing

ResDiary offers users a no-commission model, allowing restaurants and hospitality venues to take unlimited online bookings without paying commission fees. See below for the pricing plan for ResDiary.

Pricing Plans

ResDiary

ResDiary Core

$89 per month <150 reservations 

ResDiary Express 

$139 per month (151 to 500 reservations)

ResDiary Pro

$189 per month (>500 reservations)

ResDiary custom

Designed for group venues (Get a quote)


SevenRooms has not publicly listed its pricing options on its website, as pricing plans depend on the restaurant. However, they do offer a free demo and consultation that you can apply for on their website.

Disclaimer: Please note that all information provided is accurate at the time of publishing. We do not hold any responsibility for any changes that may occur. It is recommended to verify the information before taking making your decision.

Get Started Today

 

Connect

Perfect for smaller single venues.

$ 99

USD per month

Express

A complete package for mid-tier single venues.

$ 129

USD per month

Pro

Perfect for larger single venues.

$ 189

USD per month

Customer stories

 
 
How this Michelin two-star restaurant excels in diner experience

How this Michelin two-star restaurant excels in diner experience

Read the success story of Dede at Customs House, a Michelin two-star restaurant, and discover how they deliver exceptional diner experiences with the help of ResDiary’s restaurant booking system.
Taking control of table bookings and buying back precious time - 51 Cornmarket

Taking control of table bookings and buying back precious time - 51 Cornmarket

Find out how 51 Cornmarket, an independent restaurant in Ireland that gets half of its bookings from repeat diners, uses ResDiary’s restaurant booking system to control the flow of customers, maximise...
Restaurant Veteran says ResDiary is: “The Best Reservation System.” Learn Why.

Restaurant Veteran says ResDiary is: “The Best Reservation System.” Learn Why.

Hear from the Food and Beverage Director of the Imperial Hotel, Gold Coast (formerly Palazzo Versace) to understand why he says ResDiary is the best booking system he has ever used.