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Need to replace your Quandoo booking system?

Choose ResDiary to optimise operations in your venue.

With the right reservation system, your restaurant can unlock new potential, maximise bookings, and accelerate growth. That’s why finding your perfect solution matters.

Dojo Booking System Alternative: ResDiary Booking System

ResDiary is a proven alternative to the Quandoo booking system, delivering intuitive features that power increased bookings 


Finding the best restaurant reservation system can seem tricky, so we’ve broken it down to make things easy.

See how ResDiary compares as a trustworthy alternative to Quandoo in this simple summary table.

 

ResDiary Quandoo
Online Reservations
Commission-Free Bookings
Free Booking with Meta and Google
Diner Discovery App
Venue Promotion and Marketing
Enquiry Management
Table Management
EPOS and Other Integrations
Pre-Payments, Deposits and Booking Reminders Reminders only
Branded Widget and Messaging
Custom Rules
Reporting and Analysis
Queue/Waitlist Management
Pre-Orders
Automated Phone Booking
Cross-Sell Feature

Explore and compare your options effortlessly with our Booking System Comparison Guide


We want to make choosing the right restaurant booking system as simple as possible. After all, you’ve already got enough on your plate. That’s why we’ve gathered the key features from leading booking solution providers into one handy downloadable guide. 

Compare the core functionalities of ResDiary with alternative providers such as OpenTable, SevenRooms, TheFork, and Dojo Booking System.

 
ResDiary Booking System Comparison Guide

ResDiary vs. Quandoo

  • Marketing Tools Marketing Tools

    Marketing Tools

  • 0% Commission on Bookings 0% Commission on Bookings

    0% Commission on Bookings

  • Waitlist and Events Waitlist and Events

    Waitlist and Events

  • Integrations Integrations

    Integrations

ResDiary

ResDiary includes a complimentary built‑in email marketing solution, giving you everything you need to manage your customer database, send SMS messages, and track campaign performance with ease. You can send booking reminders, promotional offers, and feedback surveys - all designed to increase diner engagement, streamline operations, and reduce your reliance on external marketing tools.

For restaurants looking to elevate their marketing even further, ResDiary integrates seamlessly with Acteol CRM. Acteol brings together a wide range of customer data points into a single customer view, enabling highly targeted and personalised marketing campaigns that help turn occasional visitors into loyal, repeat diners.

But ResDiary’s marketing capabilities don’t stop at email. A range of additional tools and integrations help you expand your reach and amplify your message:

  • Customisable booking widgets allow flexible placement across your website, letting you highlight special menus or promotions wherever they’re most relevant.

  • Promotions tools enable you to create and showcase special offers directly within your booking widget to help drive more reservations.

  • DesignMyNight integration allows guests to book straight from your venue listing, marketed to as many as 3.9 million monthly  DesignMyNight users, providing you with exposure to a highly engaged audience.

  • Meta and Reserve with Google integrations make it easy for diners to book directly from your social media profiles or Google listing, offering a clear call to action early in their journey and simplifying the reservation process.

 

Quandoo 


Quandoo offers a range of marketing-oriented tools designed to help restaurants increase visibility, attract new diners, and strengthen customer relationships. Its dual‑sided marketplace exposes restaurants to diners actively searching for places to eat, driving incremental bookings without the need for additional advertising. Restaurants can also integrate Quandoo directly with their social media channels, enabling seamless table reservations from platforms like Facebook or Instagram and increasing their digital reach. Additionally, Quandoo provides a customisable booking widget that can be embedded into restaurant websites and social profiles, helping convert site visitors into confirmed reservations.

Beyond discoverability, Quandoo supports direct engagement and customer retention with features such as promotions management, allowing restaurants to run special offers that drive interest during off‑peak periods, and loyalty tools that encourage repeat visits. Automated communication features also reinforce the guest experience by sending confirmations, reminders, and updates, reducing no‑shows and improving overall service flow.

To help restaurants make data‑driven decisions, Quandoo provides reporting and analytics tools that offer insights into diner behavior and business performance, enabling smarter marketing strategies. Finally, the platform expands reach further through partnerships with third‑party websites, increasing discoverability across additional dining and lifestyle channels.

 
ResDiary

With ResDiary, you won’t pay a penny in booking commission from your website, Google, Facebook, or Instagram. Diners can book right where they’re already searching for you, making their journey easier and boosting the chances they convert.

And because those bookings are commission‑free, you keep more of your hard‑earned profit.

 

Quandoo

Quandoo charges commission on bookings, with rates varying by market rather than being a fixed, universal amount. Their pricing model consists of a monthly subscription plus per‑cover commission fees.

 
ResDiary

  • Waitlist: 

    ResDiary’s W8List™ intelligently captures details from waiting diners, such as their phone number or email, and analyses your booking data and reservation diary to provide accurate wait‑time estimates. With their contact information securely stored, guests are free to enjoy their day while W8List™ automatically notifies them the moment a table becomes available.

     

    These smart tools ensure your restaurant stays open for business 24/7 across every channel, online and in‑person, helping you convert interested diners into confirmed, paying customers with ease.

  • Event Management:

    ResDiary’s event management feature gives you a single, centralised system to manage all events, enquiries, bookings, and pre‑orders. You can easily take, track, and organise large‑party reservations online, forecast expected spend, send automated confirmation emails, monitor enquiry progress, and filter events by type - whether private celebrations or corporate functions.

    ResDiary also integrates with the Tonic Ticketing app, enabling you to sell event tickets online 24/7 and use a built‑in ticket scanner for fast, seamless entry management.

Quandoo

  • Waitlist: Quandoo offers a range of waitlist features designed to help restaurants manage walk‑ins and busy periods more efficiently. The platform includes built‑in waitlist management, allowing staff to add and track guests who are waiting for a table as part of its core functionality. This is supported by real‑time availability and table updates, which make it easier to move guests from the waitlist to a table as soon as one becomes free. Additionally, Quandoo provides a centralised dashboard that helps teams manage guest flow, view notes, and adjust bookings quickly. Automated guest communication features further enhance the waitlist experience by sending confirmations and updates, ensuring guests remain informed while they wait.

  • Event Management: Quandoo provides Event Management tools alongside its core reservation, table, guest, and operations features. Restaurants can use Quandoo to manage bookings, capacity, and guest information for special events such as holiday menus, private dining, group reservations, or seasonal experiences. This capability aligns with Quandoo’s broader strengths in real‑time availability, reservation handling, guest data, and communication automation. 
ResDiary


ResDiary boasts over 70 tech integrations, collaborating with various technologies and businesses to enhance guest experiences and streamline venue operations. Key integrations include Stripe, Google, Access EPOS, DesignMyNight, Acteol CRM, Wireless Social, and more.

View a full list of ResDiary's integrations here.

Quandoo

Quandoo offers a variety of integrations that help restaurants streamline operations, enhance marketing capabilities, and connect their existing systems with the Quandoo marketplace. The platform supports reservation system integrations, allowing restaurants to connect their current booking tools directly to the Quandoo marketplace. This ensures bookings, guest details, and inventory sync automatically, preventing double bookings and eliminating manual data entry. These integrations allow restaurants to expand their reach and gain more diners through the marketplace without changing their internal workflow. Quandoo also enables restaurants to customise their presence on the marketplace and integrates without additional fees once a restaurant joins the platform. 

Disclaimer: Please note that all information provided is accurate at the time of publishing. We do not hold any responsibility for any changes that may occur. It is recommended to verify the information before taking making your decision.

Overview of ResDiary Features within the platform
OVERVIEW

Quandoo


Quandoo is an online restaurant reservation platform and marketplace that connects diners with more than 18,000 restaurants across 12 countries. Acting as a dual‑sided ecosystem, it helps guests easily discover new dining experiences, often with loyalty rewards, while giving restaurants digital tools to manage bookings, improve visibility, and attract new customers.

For diners, Quandoo offers a free, intuitive app and website that enable real‑time search and table reservations across a wide variety of cuisines and dining styles. For restaurants, it provides an all‑in‑one system designed to streamline reservation management, reduce no‑shows, and boost online exposure through integrations with platforms like Google Maps, Facebook, and Instagram.

Founded in 2012, Quandoo has grown into a global player in restaurant technology, supporting the digital transformation of the dining‑out experience and helping restaurants thrive in competitive urban markets. 

OVERVIEW

ResDiary


Established in 2004 and trusted by more than 10,000 venues worldwide, ResDiary is a cutting‑edge, reliable reservation and table management platform designed to help restaurants, pubs and clubs, cafés, and hotels meet - and exceed - the expectations of their guests.

Created for hospitality professionals looking to move beyond traditional booking systems, ResDiary elevates reservation and table management processes to deliver a contemporary, streamlined, and memorable guest experience.

The platform offers a comprehensive suite of features, including table management and optimisation, waitlist tools, marketing capabilities, and customisable booking solutions.