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Pubs & Bars

Stress-Free Table Management for Pubs and Bars

ResDiary can help you make the most of table bookings and maximise your food revenue.
Cocktail Waiter
Pub customers

Why pubs and bars need ResDiary

Boost your food sales and stress less about bookings with our help.

Whether you run a village gastropub, a cool cocktail bar in the city centre, or a broad portfolio of venues, food is likely to be involved in serving up amazing experiences - not to mention maximising your revenue. ResDiary's cloud-based platform is packed with tools to help you attract more table bookings and smoothly handle walk-ins. We can also help you handle events enquiries and promote your pub or bar for larger parties!

Trusted by 10,000+

hospitality venues worldwide

75 million bookings per year

Made through ResDiary's website widgets, Google, social media, and third party booking platforms

255 millions covers per year

Well served with ResDiary supporting restaurants to delight their diners
Customers paying for meal

Take table bookings and promote your venue online 

(and let ResDiary take care of reservation management).

With ResDiary, you can  take online bookings from your website, Google, Facebook and Instagram - without paying for costly commission fees. Our cloud-based system consolidates all your bookings into one simple diary view, with access across web and smart devices to make life easier for your busy bar and kitchen staff.

Use our table management tools to sell seats and the bar for snacks, a-la-carte dining in your restaurant, or events like cocktail making classes.

  • Customisable website booking widget

  • 0% commission on all bookings - including Google, Instagram, and Facebook

  • Manage multiple booking channels in one place
Dish Cult Home on orange Circle (2)

Get your venue featured on Dish Cult 

Dish Cult, powered by ResDiary, is the online booking platform that allows you to highlight your venue and be found online. It features spotlights, guides, and news articles on top dining experiences, and offers real-time availability straight from your table management system. 

Best of all, you can get listed on Dish Cult for free when you join ResDiary! 

You're in control of your table management

Use our smart tools to maximise your space and run smoothly.

Pubs and bars can be multifunctional spaces with flexible seating plans required for food and drinks services, special events, and the changing seasons. ResDiary's table management tools make it easy for you to create and manage segments, and apply smart rules to control incoming bookings by time, group size, or areas.

Walk-ins may also be a common feature for your venue, or drinkers deciding to enjoy a meal. Don't worry, ResDiary can take the hassle out of handling walk-ins with its W8List™ feature.

  • Create segments for different areas in your venue

  • Use smart booking rules to control bookings by time, group size, or area. These can be switched on or off as and when they're needed

  • Reduce no-shows with automated booking reminders via email or SMS (Silverstreet subscription required for SMS)

  • Securely store card details and accept deposits, or full payments for any party size

  • Use ResDiary's W8List™ feature to never miss a walk-in opportunity
How to sell your private event space
Analytics on on Blue Bow

Make data-led decisions to grow your business

Get the visibility you need with ResDiary's reports.

When you pair your booking and table management system with your EPOS, you can tap into powerful insights from ResDiary's analytics suite. You'll gain a deep understanding of booking trends, email campaign performance, and sales of specific menu items or events. So, you can make data-led decisions on delighting your diners and driving repeat bookings.

  • Analytics suite giving you data driven insights
  • POS integrations for full visibility of bookings and sales data

Systems working together to help you grow

ResDiary is partnered with more than 60 hospitality systems to share vital data and streamline your operations
Love Your Pub is a trade marketing tool, committed to driving footfall, spend per head, and increased business revenue. It allows hospitality venues to tap into a new network of customers just waiting to find some great venues.

 

LEARN MORE
Acteol CRM simplifies marketing for hospitality businesses through intelligent segmentation, precise messaging, and automated multi-channel campaigns that encourage guests to return to more frequently.

 

LEARN MORE
Offer an effortless WI-FI login experience for your customers, enabling the collection of more data with minimal effort, to simultaneously expand your loyalty database and deliver a targeted advertising platform.

 

LEARN MORE

Doubling the number of returning customers to a pub

Using an integration between restaurant management software ResDiary, and hospitality marketing CRM, Connect by me&u Casey Jones pub was able to make their already popular ladies night event more so.

 

Casey Jones Pub

Useful resources to support your business

EBOOK

The Ultimate Guide to Restaurant Booking Systems

Businesses in the hospitality industry have experienced great changes in recent years. Thankfully, whatever your challenges are, the technology is out there to help you!

READ IT NOW
Restaurant Goals 900 x 471
EBOOK

6 Proven Strategies to Attract More Diners (And Boost Your Revenue)

Attracting diners is the lifeblood of any successful hospitality business. Even with an outstanding menu and exceptional service, your venue needs customers to thrive. In this guide, we’ll show you proven strategies to draw diners in, from maximising online bookings to leveraging high-quality marketing tools.

Read more
CALCULATOR

Digital Diary Value Calculator

Your paper diary could be holding back your business, and costing you more than you think! See how much you could save by making the switch to a digital booking and table management system.

Try it now!

Book a Free Demo

Request a personalised demo for your venue
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See ResDiary in action to understand how you can:

  • Increase your bookings and revenue with ResDiary 
  • Manage reservations and reduce no-shows 
  • Take reservations from your website, social media, Google, and Dish Cult at 0% booking commission

Each demo is personalised so you see ResDiary addressing your specific needs.

Simply fill out the below form and our team will be in touch.

 

Download the full ResDiary overview

Learn why 10,000+ venues around the world choose ResDiary.

Find out how ResDiary, the smart and simple online booking system, can help your hospitality business grow.

Meet the ResDiary Booking & Table Management System

What is ResDiary?

ResDiary is a hospitality venue reservation and table management software system. Built for hospitality operators by hospitality experts, ResDiary powers over 9000+ hospitality venues across the globe.

We’re built for growing hospitality businesses, so if you are a fine dining restaurant, a bar or cafe, a club or hotel, ResDiary has the tools you need to streamline your venue’s operations. 

Whether you are looking to accept online bookings, become more profitable with turning tables, managing events effortlessly, running promotional campaigns, automate your phone booking, offer vouchers or accept payments online, ResDiary can take care of it all. 

ResDiary offers commission-free bookings. That right! Regardless of where the booking is made, via your website, social media channels, Reserve with Google, or Dish Cult, you won’t pay a commission-fee.

What integrations does ResDiary offer?

ResDiary partners with hundreds of global technologies businesses to help your venue run more efficiently.

If you are looking to integrate your POS, marketing communications, PMS or with complimentary booking partners, we can support your venue's needs.

Check out our existing integrations here.

Looking for something a bit more bespoke?

What is Dish Cult?

Dish Cult is a diner discovery and booking platform, powered by ResDiary. By joining ResDiary every venue will receive their complimentary Dish Cult listing to increase your venues exposure. Showcase the best your venue has to offer by adding text, images, menus, link to your website and social media, and sell gift vouchers directly from your page on Dish Cult.

Reservations made via your Dish Cult listing are automatically synced with ResDiary – you can view all bookings and cancellations in your diary in-real time.

With local editorial teams, Dish Cult is constantly looking for new restaurants, menu items and experiences to share with our diners, so they are plenty of opportunities to be featured in our content.

What is the difference between ResDiary’s plans?

ResDiary offers a range of plans to suit the needs of every venue. ResDiary Express, Pro, Connect and Ultimate offer the same core features as the full ResDiary, with the only difference being the number of bookings per plan.

ResDiary Lite has been designed to support key features required to support your reservation requirements, whereas the full ResDiary does offer greater flexibility to your venue/s needs. The full ResDiary offers:

  • Ability to set up promotions
  • Allows you to take payments
  • Integrates with Pre-orders, SMS, and Events
  • Yield management control (number of bookings/covers per time interval).

 

How is ResDiary different from other reservation and table management systems?

Built for hospitality operators by hospitality experts, ResDiary puts you in control of your venue with a forward-thinking enabler that helps your venue unlock its full potential to be in full swing, while cultivating great customer connections.

ResDiary does not charge a commission on your booking, regardless of where the booking is made - your website, social media channels, Reserve with Google, or via Dish Cult, you won’t pay a commission-fee on any of your bookings.

Who owns my customer's data?

The short answer is it’s you, the venue who is the controller of the data. 

ResDiary is the processor who will carry out processing under instructions of the controller for the purpose of sharing with the venue and analysis. At times, ResDiary may anonymise data to explore booking trends and user behaviour in order to inform product enhancements and communications. This allows us to stay on top of our ever-changing industry and provide you with a solution to fit your venue’s growing needs.

We do recommend you read our Clause 14 in our Terms of Service for further details.

Does ResDiary offer customer support?

Absolutely we do!  Our customers receive dedicated local support from dedicated hospitality tech professionals who are  on hand to support your venues needs.

To connect with your local support team check out our Customer Hub

Is ResDiary available around the world?

Yes, ResDiary operates across 60 countries around the world. With regional teams located in the UK, Australia, New Zealand, Singapore, Indonesia and North America.

See it in action

See how ResDiary brings it all together and how we can help you in managing your busy venue. Let’s do this.

Book a demo