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Looking for an OpenTable alternative?

ResDiary is the booking solution for you

The right reservation system can help you unlock your restaurant's potential, boost bookings and drive growth, so it's crucial to find your perfect solution.

OpenTable Alternative: ResDiary Booking System

ResDiary is a trusted OpenTable alternative that gives you better yield and booking control


Establish your business goals: do you want to improve your table management, diversify your booking channels, or attract more repeat customers?

Decide what features are important to achieving your goals, and see which restaurant reservation systems can provide them. To make this easier for you, we've summarised the main ResDiary vs. OpenTable functionalities at a glance. 

 

ResDiary OpenTable
Online Reservations
Commission-Free Bookings
Free Booking with Meta and Google
Diner Discovery App
Venue Promotion and Marketing
Enquiry Management
Table Management
EPOS and Other Integrations
Pre-Payments, Deposits and Booking Reminders
Branded Widget and Messaging
Custom Rules
Reporting and Analysis
Queue/Waitlist Management
Pre-Orders
Automated Phone Booking Additional Integration
Cross-Sell Feature

Compare solutions simply with our Booking System Comparison Guide


We want to make choosing the best restaurant booking system for you as easy as possible, because we know that you've already got enough on your plate. So, we've compiled all of the key features from booking solution providers into a handy download for you.

Compare the key functionalities between ResDiary and alternative providers, such as SevenRooms, TheFork, and Dojo Booking System, to choose the solution that best supports your business needs.

 
ResDiary Booking System Comparison Guide

ResDiary vs. OpenTable

  • Marketing Tools Marketing Tools

    Marketing Tools

  • 0% Commission on Bookings 0% Commission on Bookings

    0% Commission on Bookings

  • Waitlist and Events Waitlist and Events

    Waitlist and Events

  • Integrations Integrations

    Integrations

ResDiary

ResDiary offers a free built-in email marketing solution, meaning you can manage your customer database easily, sending both promotional and transactional emails and SMS messages to personalised segments of your marketing list. ResDiary even offers extensive tracking and analytics functionality, so you can see how your marketing campaigns are performing. If you want to explore email marketing further, our integration with Acteol CRM, allows you to build comprehensive customer profiles using booking and spending data to further target your audience.

ResDiary's booking widgets are also an effective marketing tool, enabling you to place enticing buttons in a variety of digital locations. These buttons are used to link customers directly to your booking system. Not only can you put your booking widget on your website, but our Meta, Reserve with Google and DesignMyNight integrations allow you to take advantage of all locations that customers might be searching for you.

OpenTable

OpenTable's Relationship Management platform enables restaurants to create automated email campaigns for customers, with the option to integrate with third-party marketing tools if required.

ResDiary


With ResDiary, you don't need to pay any commission through your booking widgets, allowing you to save on booking expenses. Whether those widgets or on your website, via an integration with Facebook and Instagram, or via Google Search or Maps, diners can book directly from the location they're in at no additional cost to you. Not only does this simplify the booking processes for both your restaurant as well as your customers, but 0% commission means that you get to reap all the revenue rewards, too.

OpenTable


OpenTable charges the following:

  • Bookings via OpenTable's network: £2.00 per booking.
  • Website reservations: Free of charge.
  • Takeout bookings: £2.50 per cover.
  • Experience bookings: £2.50 per cover or a 5% service fee (+VAT) for prepaid experiences.

*Current pricing at time of publishing.

ResDiary

  • Waitlist: ResDiary's W8List™ reliably records information about waiting diners, including their phone number or email, and assesses your booking data and reservation diary to provide an accurate estimate of how long customers will have to wait for a table. With their contact details stored, waiting diners are able to go about their day while W8List™ will automatically get in touch when a slot becomes available. These smart systems are the perfect way to ensure that your business is open to receive bookings 24/7 through all channels, online and in-person, and that interested diners are always converted into paying customers.

  • Event Management: Use ResDiary's event management features to customise booking forms specifically for function enquiries, allowing customers to choose the type of event they’re planning, leave special requests and add any extra relevant information. It all elevates their experience with your brand and makes them more likely to continue with their booking enquiry. Plus, all event and large party enquiries come through one channel, where they all sit together and can be dealt with in one place.

OpenTable

  • Waitlist: OpenTable's Online Waitlist feature allows restaurants to offer real-time updates on estimated wait times and notify guests when their reserved table is ready.

  • Event Management: OpenTable's Experiences feature enables restaurants to create, manage, and promote events within the platform.
ResDiary

ResDiary boasts over 70 tech integrations, collaborating with various technologies and businesses to enhance guest experiences and streamline venue operations. Key integrations include Stripe, Google, Access EPOS, DesignMyNight, Acteol CRM, Wireless Social, and more. 

View a full list of ResDiary's integrations here. 

 

OpenTable


OpenTable provides integrations with numerous systems and platforms to assist restaurants and hospitality businesses in enhancing customer experience and optimising operations.

Disclaimer: Please note that all information provided is accurate at the time of publishing. We do not hold any responsibility for any changes that may occur. It is recommended to verify the information before taking making your decision.

"You can do a lot with ResDiary that OpenTable can't do"
CASE STUDY

Switch from OpenTable to ResDiary: “We are getting far more value out of ResDiary.”


Don't just take our word for the business-boosting features of ResDiary, hear it from a restaurant operator who realised significant benefits after switching from OpenTable. 

It's not just the enhanced features that put ResDiary ahead, such as better table control that has led to increased revenue, but the commission-free structure has reduced bills too.

Learn more about how “you can do a lot with ResDiary that OpenTable can’t do” by reading the full Case Study.

OVERVIEW

OpenTable


Founded in 1998, OpenTable is committed enables customers' to discover and book tables at their preferred restaurants through the internet or via their mobile app.

OpenTable's features include table management, reservations, guest management, marketing tools and payment processing.

OVERVIEW

ResDiary


Trusted by 10,000 venues globally, including restaurants, pubs and clubs, cafes, and hotels, ResDiary is a zero commission, flat-fee, online reservation system. Established in 2004, ResDiary is designed to help hospitality operators maximise their bookings and run a smooth service.

ResDiary venues can amplify their online presence and attract more dedicated diners, while paying ZERO commission on bookings. But that’s not all, as venues are also backed-up by our market-leading table management software that helps to reduce no-shows and drive more value from every service.

ResDiary also gives you the power to utilise features for streamlining your waitlist, payments, deposits, vouchers, pre-orders, events, and CRM.