ResDiary vs SevenRooms

ResDiary users are provided with a free, built-in, email marketing solution, allowing you to easily manage your customer database, and SMSes and track results. This will optimise your restaurant's yield and reduce the need for external marketing support. The integration of ResDiary also provides you with access to Dish Cult, ResDiary's diner-facing booking platform for remarkable restaurant recommendations. 

Further, ResDiary's marketing tool provides you with access to over 30 detailed reports, whether it be booking, marketing or revenue reports.

SevenRooms' email marketing feature allows you to fully engage with your guests with entirely customisable HTML or plain text email template designs. Further, with SevenRooms, you are able to see the performance of your restaurant's marketing in metrics that are important to you, compared to the traditional email service provider, where it is nearly impossible to see such metrics. SevenRooms also allows you to segment your audience, allowing you to send emails to your entire database or just to specific peoples.

With ResDiary, you don't need to pay any booking commission from their apps or sites, allowing you to save on booking expenses. By integrating ResDiary with your restaurant's Facebook and Instagram pages, you can connect it to your Dish Cult listing, ResDiary's exclusive diner-facing platform, to simplify booking processes for both your restaurant as well as your customers.

Much like ResDiary, SevenRooms also does not charge users commission on bookings and orders. This allows SevenRooms users to save on overall expenses, increasing profitability and revenue.

With ResDiary's W8List, you can identify customers that are waiting for a table at your restaurant, filter the waiting list according to table size and alert customers when the table is ready. This feature guarantees that your restaurant's tables will never be double-booked, seating guests promptly to enhance overall customer service as well as ensuring that every walk-in customer takes advantage of the opportunity to be seated. This alleviates the issue of guessing and quoting inaccurate wait times.

ResDiary's event management feature provides users with one central system that handles all events, enquiries, bookings and pre-orders. This allows you to take, track and manage large-party bookings online, as well as forecasting expected spend, send automated confirmation emails and monitor enquiry status and filter different events, whether it be private or corporate, with ease.

SevenRooms' waitlist features allow guests to join the waitlist to your restaurant via Google or your restaurant website, to avoid long lines and crowded host stands whilst also sending automated SMS messages, alerting diners when their tables are ready.

SevenRooms' 360-degree guest profiles collect a wide range of customer data and guest preferences, including allergies, dietary preferences and order history, allowing restaurants to provide personalised services to guests. Further, with the ability to tag guests with customisable guest tags on profiles, employees are able to easily identify different customers (regulars, first-timers, etc.).

ResDiary has over 60+ tech integrations, working with technologies and businesses not only to help you drive meaningful guest experiences but also to help run your venue more efficiently. Some key integrations include Stripe, Google, Oracle Hospitality, Bepoz and more.

View a full list of ResDiary's integrations here.

SevenRooms has over 100+ integrations to help your business and streamline operations. Some key integrations include Google, Zomato, Tripadvisor, Stripe and DoorDash Drive.

 

ResDiary offers users a no-commission model, allowing restaurants and hospitality venues to take unlimited online bookings without paying commission fees. See below for the pricing plan for ResDiary.

Pricing Plans	ResDiary
ResDiary Core	$89 per month <150 reservations
ResDiary Express	$139 per month (151 to 500 reservations)
ResDiary Pro	$189 per month (>500 reservations)
ResDiary custom	Designed for group venues (Get a quote)

SevenRooms has not publicly listed its pricing options on its website, as pricing plans depend on the restaurant. However, they do offer a free demo and consultation that you can apply for on their website.