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Optimise operations in your venue

ResDiary goes beyond creating seamless booking experiences - it simplifies booking and table management with its smart, intuitive tools.
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Take control of your table management and operations

  • Smart rules Smart rules

    Smart rules

  • Deposits Deposits

    Deposits

  • Data Analytics Data Analytics

    Data Analytics

  • Integrations Integrations

    Integrations

Smart rules

You set the rules, ResDiary does the rest.

We know running a busy service can be stressful. With ResDiary, you can control the flow of bookings automatically with just a few clicks - say, for certain times and group sizes.

The greatest advantage is that after you’ve established your rules, ResDiary will seamlessly implement them, freeing up your precious time and mental energy.

  • Table management
  • Automate booking management
  • Easily add walk-ins
  • W8List for standby reservations

Deposits & payments

Reduce no-shows and save precious revenue.

Using ResDiary, deposits integrate effortlessly into the online booking system, enabling you to securely store credit card information, impose no-show fees, accept deposits, or collect full payments in advance. All transactions are handled through Stripe, which is fully PCI compliant and adaptable to your requirements.

  • Choose when deposits apply
  • Manage deposits and pre-payments
  • Payments managed by Stripe (PCI compliant)
  • Send automated booking reminders

Key data analytics

Smarter strategies are driven by data.

Have you ever considered the true value of your restaurant booking data? ResDiary’s comprehensive analytics suite gives you full visibility of booking trends in your restaurant.

You are enabled to make data-driven decisions for your strategy and create more efficient plans for smooth service operations, particularly in managing staff and stock.

  • Analytics suite for booking data
  • Share data between integrated systems
  • Control stock and staff costs more efficiently

Integrated systems

Connect your most important systems.

 

Different hospitality systems often have overlapping roles, so it’s logical to integrate your primary systems, such as EPoS and CRM systems, whenever possible.

ResDiary offers over 60 integration options to enhance your operations by linking key data and functions, providing you with greater overall control of your business.

 

  • 60+ integrated systems for hospitality venues
  • Share key data between systems
  • Streamline everyday tasks
 

Create a great experience and streamline every service

By consolidating your bookings and table management into a single, user-friendly platform, ResDiary alleviates your staff from redundant and inefficient administrative tasks and stress. This allows them to focus on what they do best, delivering a great experience to your customers.

Operators can also benefit from enhanced venue visibility and increased profitability through the use of automation and advanced analytics.

Allow ResDiary to support the growth of your business!

Your most essential systems working together

ResDiary is partnered with more than 60 hospitality systems to share vital data and streamline your operations
Acteol CRM simplifies marketing for hospitality businesses through intelligent segmentation, precise messaging, and automated multi-channel campaigns that encourage guests to return to your venue more frequently.
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Rezlynx PMS streamlines everyday tasks and equips your team with the necessary tools and insights to offer a more genuine, personalised service to your guests.
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Access EPoS solutions equip hospitality operators with the technology to enhance efficiency, boost profitability, and deliver outstanding guest experiences, all from a single reliable source.
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Scalable solutions for hospitality venues

ResDiary’s smart tools are designed to help your business run more smoothly and squeeze more value from every booking.

Many of our customers have been able to adapt to new challenges and handle exponential growth with our help. Just like The DRG, a restaurant group that grew its portfolio across 15 years with ResDiary. 

Cafe Andaluz - The DRG

Book a Free Demo

Request a personalised demo for your venue
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See ResDiary in action to understand how you can:

  • Increase your bookings and revenue with ResDiary 
  • Manage reservations and reduce no-shows 
  • Take reservations from your website, social media, Google, and Dish Cult at 0% booking commission

Each demo is personalised so you see ResDiary addressing your specific needs.

Simply fill out the below form and our team will be in touch.

Meet the ResDiary Booking & Table Management System (1)
 

Download the full ResDiary overview

Learn why 10,000+ venues around the world choose ResDiary.

Find out how ResDiary, the smart and simple online booking system, can help your hospitality business grow.

Useful resources to support your business

EBOOK

The Ultimate Guide to Restaurant Booking Systems

Businesses in the hospitality industry have experienced great changes in recent years. Thankfully, whatever your challenges are, the technology is out there to help you!

READ IT NOW
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EBOOK

Beyond the Booking: Hospitality Tech Trends in 2024

How is technology shaping life and in restaurants, bars, and hotels and what solutions should businesses plan on using?

Read more
WEBINAR

How to Create Operational Efficiency

Join us and a panel of experts as we examine how tech can help you achieve operational efficiency.

Watch it now

Got a question about ResDiary?

Read through the frequently asked questions below or get in touch.

What is ResDiary?

ResDiary is a hospitality venue reservation and table management software system. Built for hospitality operators by hospitality experts, ResDiary powers over 9000+ hospitality venues across the globe.

We’re built for growing hospitality businesses, so if you are a fine dining restaurant, a bar or cafe, a club or hotel, ResDiary has the tools you need to streamline your venue’s operations. 

Whether you are looking to accept online bookings, become more profitable with turning tables, managing events effortlessly, running promotional campaigns, automate your phone booking, offer vouchers or accept payments online, ResDiary can take care of it all. 

ResDiary offers commission-free bookings. That right! Regardless of where the booking is made, via your website, social media channels, Reserve with Google, or Dish Cult, you won’t pay a commission-fee.

What integrations does ResDiary offer?

ResDiary partners with hundreds of global technologies businesses to help your venue run more efficiently.

If you are looking to integrate your POS, marketing communications, PMS or with complimentary booking partners, we can support your venue's needs.

Check out our existing integrations here.

Looking for something a bit more bespoke?

What is Dish Cult?

Dish Cult is a diner discovery and booking platform, powered by ResDiary. By joining ResDiary every venue will receive their complimentary Dish Cult listing to increase your venues exposure. Showcase the best your venue has to offer by adding text, images, menus, link to your website and social media, and sell gift vouchers directly from your page on Dish Cult.

Reservations made via your Dish Cult listing are automatically synced with ResDiary – you can view all bookings and cancellations in your diary in-real time.

With local editorial teams, Dish Cult is constantly looking for new restaurants, menu items and experiences to share with our diners, so they are plenty of opportunities to be featured in our content.

What is the difference between ResDiary’s plans?

ResDiary offers a range of plans to suit the needs of every venue. ResDiary Express, Pro, Connect and Ultimate offer the same core features as the full ResDiary, with the only difference being the number of bookings per plan.
 
ResDiary offers greater flexibility to the needs of your venue(s), including:
  • Ability to set up promotions
  • Allows you to take payments
  • Integrates with Pre-orders, SMS, and Events
  • Yield management control (number of bookings/covers per time interval).

View our pricing options

How is ResDiary different from other reservation and table management systems?

Built for hospitality operators by hospitality experts, ResDiary puts you in control of your venue with a forward-thinking enabler that helps your venue unlock its full potential to be in full swing, while cultivating great customer connections.

ResDiary does not charge a commission on your booking, regardless of where the booking is made - your website, social media channels, Reserve with Google, or via Dish Cult, you won’t pay a commission-fee on any of your bookings.

Who owns my customer's data?

The short answer is it’s you, the venue who is the controller of the data. 

ResDiary is the processor who will carry out processing under instructions of the controller for the purpose of sharing with the venue and analysis. At times, ResDiary may anonymise data to explore booking trends and user behaviour in order to inform product enhancements and communications. This allows us to stay on top of our ever-changing industry and provide you with a solution to fit your venue’s growing needs.

We do recommend you read our Clause 14 in our Terms of Service for further details.

Does ResDiary offer customer support?

Absolutely we do!  Our customers receive dedicated local support from dedicated hospitality tech professionals who are  on hand to support your venues needs.

To connect with your local support team check out our Customer Hub

Is ResDiary available around the world?

Yes, ResDiary operates across 60 countries around the world. With regional teams located in the UK, Australia, New Zealand, Singapore, Indonesia and North America.

See it in action

See how ResDiary brings it all together and how we can help you in managing your busy venue. Let’s do this.

Book a demo