ResDiary vs Resy

ResDiary users are provided with a free, built-in, email marketing solution, allowing you to easily manage your customer database, and SMSes and track results. This will optimise your restaurant's yield and reduce the need for external marketing support. The integration of ResDiary also provides you with access to Dish Cult, ResDiary's diner-facing booking platform for remarkable restaurant recommendations. 

Furthermore, ResDiary's marketing tool provides you with access to over 30 detailed reports, whether it be booking, marketing or revenue reports.

With ResDiary, you don't need to pay any booking commission from their apps or sites, allowing you to save on booking expenses. By integrating ResDiary with your restaurant's Facebook and Instagram pages, you can connect it to your Dish Cult listing, ResDiary's exclusive diner-facing platform, to simplify booking processes for both your restaurant as well as your customers.

With ResDiary's W8List, you can identify customers that are waiting for a table at your restaurant, filter the waiting list according to table size and alert customers when the table is ready. This feature guarantees that your restaurant's tables will never be double-booked, seating guests promptly to enhance overall customer service as well as ensuring that every walk-in customer takes advantage of the opportunity to be seated. This alleviates the issue of guessing and quoting inaccurate wait times.

ResDiary's event management feature provides users with one central system that handles all events, enquiries, bookings and pre-orders. This allows you to take, track and manage large-party bookings online, as well as forecasting expected spend, send automated confirmation emails and monitor enquiry status and filter different events, whether it be private or corporate, with ease.

Much like ResDiary, Resy also provides waitlist features for its users, which reduces in-person wait times as well as reservation no-shows. This feature allows guests to conveniently add their names to your restaurant's waitlist from their own mobile devices and receive automatic notifications when a vacant spot opens up. You can then send a customisable message to the guest to notify them that their reservation is ready.

Resy’s custom reservation inventory feature allows restaurants to provide regular customers with exclusive access to online reservations during certain hours of the day, as well as also allows customers to choose where they want to die (e.g. patio, chef's counter, main dining room). This feature allows restaurants to easily turn regulars into VIPs with exclusive access, improving the overall guest experience.

ResDiary has over 60 tech integrations, working with technologies and businesses not only to help you drive meaningful guest experiences but also to help run your venue more efficiently. Some key integrations include Stripe, Google, Oracle Hospitality, Bepoz, and more.

View a full list of ResDiary's integrations here.

Resy offers a wide range of different integrations with other restaurant management tools and platforms to help streamline operations, enhance customer experiences and increase online bookings. Some key integrations include TOAST, Omnivore API, Lightspeed, Salesforce, Google, Instagram, Facebook, and more