Get happier and more profitable diners who keep coming back with Acteol.
Powerful tools to drive up revenue
ResDiary provides commission-free booking and table management tools. Acteol SE uses booking data to boost customer loyalty and spending.
Combined, they drive up repeat bookings and revenue.
Make diner data count
With Acteol SE, you can make the most of your booking data to build a loyal customer base, inviting them to visit more often and spend a little extra while they’re with you. Doesn’t that sound fantastic?
Convert first time diners into happier, more profitable, repeat visitors.
What would it mean to your business if 10% of your database returned for just one extra visit a year?
It could be an extra £100k for starters!
On average, 80% of a restaurant’s database consists of customers who have only visited once. Let's say you have a database of 50,000 customers and an average transaction value of £20 per head. If just 10% of them made a return booking, it could give you an increase in revenue of £100,000.
Find out how much revenue a ResDiary and Acteol bundle could deliver for your business with our handy calculator:
Discover the benefits of ResDiary & Acteol SE Bundle
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ResDiary: Attract Diners
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Acteol SE: Get Repeat Bookings
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Acteol SE Voucher Module
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Social Media Manager Module
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Survey & Landing Page Builder
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Audience Management Module
Attract table bookings
Amplify your online presence and attract more diners.
ResDiary's tools can assist in attracting new customers or promoting return visits. They allow you to accept online table reservations at any time, regardless of the hour. You can even take commission-free bookings, directly from Google Search or Maps.
- Boost your online visibility
- Manage every channel in one place
- Stand out with your own booking widget
- Pay no fees on reservations!
Acteol SE
Deliver happier, loyal, and profitable diners.
With Acteol SE, operators with 1-15 sites can maximise profitability from their customer base. It does this by creating personalised and trackable campaigns that increase customer loyalty.
- Promote special offers
- Sell booking add-ons
- Drive repeat bookings
- Segment your data
Incentivise Customers
Reward your customers and drive up repeat bookings.
The voucher module allows you to generate and distribute unique or generic codes to encourage customer spending and visits, and can be integrated with your Acteol SE account.
- Send codes via email, SMS or social channels
- Real-time voucher validation to deliver end to end tracking via direct EPOS integration
- Apply rules such as where, when and how many times a voucher can be used
- Track average redemption values and compare to transactions without vouchers in the same period
- No limit to the number of codes that can be generated and tracked
Acteol SE Social Media Manager Module
Amplify your social media presence
Manage and reply to customer interactions from various feeds through a single interface with the Social Media Manager Module for your Acteol SE account.
- Manage real-time posts, mentions, and reviews, respond directly to customers
- Analyse feedback scores and sentiment
- Track performance, schedule campaigns, and customise a social wall for focused feed tracking
Acteol SE Survey & Landing Page Builder
Create branded secure surveys in minutes
Quickly create surveys to gather new customer data or enhance existing profiles with the Survey & Landing Page Builder, which integrates with your Acteol SE account.
- The survey tool offers various answer formats, customisable options, and dynamic rules to enhance response accuracy and customer insights
- It links data to profiles, triggers campaigns
- Provides APIs for third-party integration
Acteol SE Audience Management Module
A new way to reach your customers
Engaging customers through social channels can expand your reach and recruit new customers. The Acteol SE Audience Management Module can be added to your Acteol SE account.
- Create targeted ads using custom and lookalike audiences
- Retarget website visitors, and engage specific customer groups with always-on ads
- Manage budgets effectively and utilise APIs for social agency integration
Additional resources
Explore hints, tips, and webinars packed with info on these fantastic products.
FAQs
Find answers to frequently asked questions
What is ResDiary?
ResDiary is a hospitality venue reservation and table management software system. Built for hospitality operators by hospitality experts, ResDiary powers over 9000+ hospitality venues across the globe.
We’re built for growing hospitality businesses, so if you are a fine dining restaurant, a bar or cafe, a club or hotel, ResDiary has the tools you need to streamline your venue’s operations.
Whether you are looking to accept online bookings, become more profitable with turning tables, managing events effortlessly, running promotional campaigns, automate your phone booking, offer vouchers or accept payments online, ResDiary can take care of it all.
ResDiary offers commission-free bookings. That right! Regardless of where the booking is made, via your website, social media channels, Reserve with Google, or Dish Cult, you won’t pay a commission-fee.
What is Acteol SE?
ResDiary partners with hundreds of global technologies businesses to help your venue run more efficiently.
If you are looking to integrate your POS, marketing communications, PMS or with complimentary booking partners, we can support your venue's needs.
Check out our existing integrations here.
Looking for something a bit more bespoke?
Contract length and set up fees?
Dish Cult is a diner discovery and booking platform, powered by ResDiary. By joining ResDiary every venue will receive their complimentary Dish Cult listing to increase your venues exposure. Showcase the best your venue has to offer by adding text, images, menus, link to your website and social media, and sell gift vouchers directly from your page on Dish Cult.
Reservations made via your Dish Cult listing are automatically synced with ResDiary – you can view all bookings and cancellations in your diary in-real time.
With local editorial teams, Dish Cult is constantly looking for new restaurants, menu items and experiences to share with our diners, so they are plenty of opportunities to be featured in our content.
Something about modules?
ResDiary offers a range of plans to suit the needs of every venue. ResDiary Express, Pro, Connect and Ultimate offer the same core features as the full ResDiary, with the only difference being the number of bookings per plan.
ResDiary Lite has been designed to support key features required to support your reservation requirements, whereas the full ResDiary does offer greater flexibility to your venue/s needs. The full ResDiary offers:
- Ability to set up promotions
- Allows you to take payments
- Integrates with Pre-orders, SMS, and Events
- Yield management control (number of bookings/covers per time interval).
Something about pricing/billing?
ResDiary Lite is a simplified version of our reservation management system. ResDiary Lite has been designed for venues that have traditionally used ‘paper’ diaries to manage their reservations and wish to digitise their records and accept online bookings. ResDiary Lite is also a web app, enabling access from anywhere using a web browser.
What happens after I sign up?
Built for hospitality operators by hospitality experts, ResDiary puts you in control of your venue with a forward-thinking enabler that helps your venue unlock its full potential to be in full swing, while cultivating great customer connections.
ResDiary does not charge a commission on your booking, regardless of where the booking is made - your website, social media channels, Reserve with Google, or via Dish Cult, you won’t pay a commission-fee on any of your bookings.
Something about support?
The short answer is it’s you, the venue who is the controller of the data.
ResDiary is the processor who will carry out processing under instructions of the controller for the purpose of sharing with the venue and analysis. At times, ResDiary may anonymise data to explore booking trends and user behaviour in order to inform product enhancements and communications. This allows us to stay on top of our ever-changing industry and provide you with a solution to fit your venue’s growing needs.
We do recommend you read our Clause 14 in our Terms of Service for further details.