Beyond the Booking: UK and Ireland Hospitality Trends Report 2025

Our Beyond the Booking: UK and Ireland Hospitality Trends Report for 2025 has arrived!

To support restauranteurs and venue operators across the UK and Ireland to assess performance against current trends in hospitality industry data and prepare for a successful year to come, ResDiary creates an annual hospitality trends report driven by data and industry insights.

This year, we've explored the major challenges facing venues and created a roadmap with actionable solutions for each of these.

Here's a sneak peak of what you can find in our Hospitality Trends Report 2025:

Content Preview:

• Executive summary
• In this report
  
• The key numbers for hospitality in 2025
• The solutions that venue operators have been waiting for are here
• The major challenges for hospitality in 2025
• The ever-changing booking and dining habits of your customers 
  
• Understanding diner booking habits
• Meeting your customers where they’re at in 2025
• Managing costs and achieving growth for 2025
• Strategies to maximise bookings and attract diners
• The importance of levelling up your booking management
• Your roadmap for a successful 2025
• Get the full report
  
• FAQ

2025 is full of opportunities for venues with the right strategies in place to tackle persisting challenges

"As anticipated, 2024 served up a range of challenges for the hospitality industry, with venue operators struggling in areas like the rising cost of operations, achieving profitability, and ongoing staffing issues.

While you can count on 2025 having difficulties of its own, with the UK food waste legislation coming into place in March and the national minimum wage increase in April, there’s still a positive mindset within the market and with the right strategies in place, businesses can expect to have a strong, profitable year.

Many operators expect similar trials and tribulations to continue this year, but three stand out as being of greater concern compared to last year:

• 84% anticipate higher operating costs
• 35% are anxious about attracting new customers
• 31% are worried about fewer customers dining at their venue

So, how can restaurant operators combat these rising concerns? In our survey responses, using a booking management system has emerged as a key part of achieving success in 2025. In fact, we’ve found it can help the average venue generate around £18,000 in additional revenue every month.

Of course, that’s not all there is to it. Other key areas you’ll need to prioritise include connecting with your customers and meeting them where they’re at, and expanding promotional efforts to attract diners and achieve growth in your business.

Ultimately, the overall key to unlocking revenue growth in 2025 is resilience against ongoing challenges and an optimistic outlook for the year to come. Concentrate on impactful initiatives that deliver high rewards and returns, instead of spreading yourself too thinly to drive real results. Read on for all the data and tools you need.

Plus, we’ll show how ResDiary will support your business on the road to success long into the future."

Colin Winning
Commercial Director, ResDiary

The key numbers for hospitality in 2025

Get the full report

To explore insights from restaurants and diners across the UK and Ireland, and discover the current trends in hospitality industry data, download the full report below.

If you would like further support with any of the tools recommended within the report, our team our here to guide you, so don't hesitate to book a demo and chat to us.