Guestline

About the Integration

A seamless booking experience for your guests. 

The Guestline and Resdiary integration is a two-way integration, which allows the systems to transfer information, allowing bookings to be created, edited, and cancelled from within the  platform. Clever channel management allows you to control and report on bookings coming through the integration.

• The enhanced integration now enables your front desk staff to elevate the guest experience, by providing table reservations and seamlessly integrating restaurant bookings and additional services into the overall booking process for your hotel.
• The process for your guests to easily make and manage their restaurant bookings before and during their stay has been simplified, via the Guest self-service portal.

Case Study: The Harper

See both systems in action. 

The Guestline and ResDiary integration has proved to be invaluable for The Harper's staff, enabling them to efficiently manage reservations across all their venues. The flexibility of ResDiary allows the team to adapt to fluctuating demand, opening or closing specific services based on peak times and seasons, thus maximising their operations.

Guestline's real-time data and insights have  empowered The Harper's staff, allowing them to  analyse  guest spending patterns, identifying popular dishes, and monitoring occupancy rates, The Harper's team now make informed decisions that  have created optimised operations, an enhanced the guest experience, and ultimately, drove revenue.