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TalkBox by Impact Data

More reservations, more often with an automated customer retention and digital marketing solution.

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TalkBox by Impact Data - ResDiary Integration Summary

Analyse the behaviour of your customers and target them at the right time with the right offer to drive more bookings.

Increase Loyalty:  Turn first time visitors into regulars, and regulars into advocates with automated communications tailored to your guests.

Drive Repeat Visits: Talkbox data shows that up to 80% of diners don’t return. Change that statistic with automated welcome and revisit communications.

Influence Demand: Want to build your quieter nights? Easily email or SMS a voucher incentive to your Resdiary contacts to drive bookings on slower days 

Key Info

  • Hospitality experts with over 20 years experience in over 15 countries
  • Connect your POS and EPOS to understand customer spend patterns

Requirements

Support and Resources

  • Supply your logo and tell TalkBox the tone you want your messages in and they do the rest
  • TalkBox set up your templates, create your promotions and trigger your messages to start driving repeat bookings.
  • See TalkBox Support Centre

Talkbox Features

  • Automatically updated every day with your Resdiary bookings including customer contact details, booking date, number of covers booked and location of booking (if multiple locations)
  • Calculated fields such as - total visits, visit frequency and days since last visit to help segment your audience.
  • Behavioural triggered messages to welcome & onboard, engage, retain and surprise and delight
  • Other integrations including POS & EPOS, order at table, Guest WiFi and accommodation to get a single view of customer behaviour with your business 

Impact Data's "Data Compliance Statement":  

"Impact Data is GDPR compliant and maintains the highest standards of data protection and compliance in all countries in which we operate.

We are guided by best practice and ensure this is applied across all TalkBox accounts."

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Enquire About the TalkBox & ResDiary Integration

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Please fill in your details and a ResDiary consultant will be in touch within one business day to assist.