Who is For-Sight?
For-Sight is a CRM and marketing platform built only for hotels, helping them get to know their guests and encourage them to book again directly. Founded in Edinburgh in 2007, For-Sight is used by more than 500 hotels, resorts and hotel groups, worldwide.
It brings guest information from the systems a hotel already uses, such as room bookings, restaurant, spa and guest feedback, into one profile for each guest. Hotel teams then use those profiles to group guests and send personalised emails and texts automatically, from pre-arrival messages to post-stay thank-yous and loyalty rewards. Every hotel gets hands-on setup and ongoing support from the For-Sight team.
How do hotels benefit from the For-Sight and ResDiary integration?
The For-Sight and ResDiary integration lets hotels see every restaurant booking alongside room stays in one guest profile, so they can spot their most valuable guests and bring them back for more stays and meals. The connection runs automatically, bringing new and changed table bookings into For-Sight every day. Your restaurant's guests, like locals who come for Sunday lunch, couples celebrating anniversaries and regulars who've never stayed the night, are no longer invisible to your hotel team. You can see who dines but doesn't stay and who stays but doesn't dine, then send each group the right email or text at the right time.
What you get
- Automatic daily updates: new and changed bookings move from ResDiary into For-Sight every day, with no manual uploads.
- One profile per guest: dining history sits alongside stays, so you know who your best guests really are.
- Fill your tables with hotel guests: invite guests to book a table before they arrive, and follow up with guests who stayed but didn't dine.
- Turn diners into stayers: find local diners who've never booked a room and send them a dinner-and-stay offer.
- Easy guest groups: filter by restaurant, meal, booking date or booking status. For example, you could find diners you haven't seen in a while or guests who didn't show up.
- Automated emails and texts: send a thank-you after a meal, a "we miss you" offer, or an invite to stay the night.
- Marketing consent carries across: email and SMS opt-ins from ResDiary are kept.
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