Key Benefits
Answer every call, reduce abandoned bookings, and lift seat utilisation.
24/7 coverage without adding headcount; free staff from the phone.
Faster service: zero hold time, instant confirmations and updates.
Accurate data sync into ResDiary (reservations, guests, notes, tags, consent).
Consistent brand experience and compliant information capture.
Easy rollout across venues with clear reporting and controls.
Integration Summary
One-click OAuth connect per venue/account (no custom build).
Full Reservations & Client/Guest read/write: availability search; create/update/cancel; party size/time/area; blackout/exception rules; guest profiles; notes/tags; consent flags.
Real-time, two-way sync via webhooks; idempotent writes and safe retries.
Supports modifications, cancellations, waitlist callbacks, and special requests capture.
Per-account connection using the ResDiary Account ID; multi-venue ready.
Security by design: encryption in transit/at rest.
Why Use Axify + ResDiary?
Increase reservation volume by up to 30%.
Never miss a high value event opportunity.
Save up to 40 hours a week of team time on phones. That’s real productivity back into the in-venue guest experience.
Ready to take your venue to the next level with AI?
Book a quick demo and see how ResDiary + Axify can help you capture more bookings with greater efficiency.