Two hospitality powerhouses - ResDiary and Quandoo – launch global-first partnership to help bolster hospitality industry amidst slump
Monday 25th November
In a move expected to see 1.5 million bookings this financial year, ResDiary and Quandoo have joined forces to provide an unprecedented integrated experience in hospitality software. From booking at a venue to the staff’s management of tables, the new partnership promises to deliver the most comprehensive booking system on the market.
The partnership combines ResDiary’s advanced Smart Table Management system (with Quandoo’s extensive booking channel to expand diner choice by over 45%. This powerful combo comes at a much-needed time in the current hospo landscape with one in 13 hospitality businesses expected to close. Mum and dad venues are set to benefit the most with increased visibility across potential customers and up to 20% more bookings.
Rebecca Zeitunian, Head of Growth at ResDiary, emphasised the importance of this partnership during such a crucial time for the industry. “With the ongoing cost-of-living crisis, diners are becoming more selective about where they spend their money. Our partnership with Quandoo allows venues to reach more diners and enhance their operational efficiency. By integrating ResDiary’s Smart Table Management with Quandoo’s extensive booking platform, we’re equipping venues with the tools they need to thrive.
Here's a closer look at how this partnership is set to reshape the hospitality industry.
Diners on the Quandoo platform will see a significant increase in choice, with venue options expanding by over 45% thanks to the addition of more than 1,100 ResDiary venues across Australia and New Zealand. In addition to this increased variety, diners can earn loyalty points and dining vouchers through Quandoo, enhancing both the range and rewards of customers dining experiences.
For venues, this partnership is a game-changer. It combines ResDiary’s advanced Smart Table Management system with Quandoo’s extensive booking channel, which is expected to increase booking rates by up to 20%. In 2023 alone, Quandoo facilitated 900,000 bookings, while ResDiary managed 480,000 bookings in ANZ. ResDiary’s automated table management system, available on mobile and tablet apps, ensures that venues can optimise operations and turn more tables efficiently. Additionally, ResDiary’s reporting functionality allows venues to track where their diners are coming from, giving them valuable insights to refine their marketing strategies.
This partnership comes at a critical time for the hospitality industry, grappling with the effects of the ongoing cost-of-living crisis. As diners become more selective and cautious with their spending, the combined forces of ResDiary and Quandoo offer venues a much-needed boost. With a combined market share of X in NSW, X in Queensland and X in Victoria, and a growing presence in top cities across New Zealand, the partnership is positioned to help venues attract more diners and stay competitive in a challenging market.
To celebrate the launch of this partnership, ResDiary venues signing up to Quandoo will receive X, while Quandoo venues signing up to ResDiary will receive X.
About ResDiary
ResDiary is a global online table management system used by 11,000+ restaurants, bars, cafes, bistros, hotels, pubs and clubs across the globe. Built for hospitality operators by hospitality experts, ResDiary’s innovative reservation and table management technology enables venues to bring new customers through the door, increase reservations, reduce no-shows and manage promotions, events, and payments, all from a single platform. www.resdiary.com